Hamad Airport introduces dedicated transfer security for families

Travel


Hamad Airport is further elevating the travel experience with new dedicated screening lanes for families with younger children transferring through the airport, as part of a commitment to seamless CX.

Hamad International Airport is further elevating its travel experience with the introduction of dedicated screening lanes for families with younger children transferring through the airport. The dedicated family lanes are designed to reduce wait times at security checkpoints and provide staff assistance to aid families with their personal belongings. This initiative reflects the airport’s commitment to providing a seamless and efficient travel experience for all passengers.

To further enhance this experience and ensure it is tailored to meet travellers’ needs, Hamad International Airport will gather feedback and suggestions for improvement from passengers utilising these dedicated lanes. Following a successful testing phase in the transfer screening area, it will be expanded to other security checkpoints, ensuring families enjoy a smooth journey throughout the airport.

Hamad International Airport offers a range of facilities tailored to accommodate travellers with children. From baby changing rooms to family toilets designed to accommodate children, the airport prioritises convenience, privacy and comfort for families. Young travellers can enjoy play areas, while those seeking relaxation can retreat to one of the 17 quiet rooms featuring comfortable recliner seats and subdued lighting.



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