FTE APEX Asia Expo is the region’s largest free-to-attend passenger experience and business performance expo for the air transport industry, and this year’s event will be our biggest and best ever. The industry’s most innovative suppliers from across Asia and beyond will showcase their latest products, services and solutions designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency. Visitors can expect to meet established global industry providers, regional specialists and dynamic new startups, all complemented by the co-located Onboard Hospitality Forum Asia. Whether you are looking for products to help automate and streamline the airport experience or increase comfort and personalisation inflight, the expo hall is the place to find them. The popular ‘Tech & Innovation Briefings’ on the expo floor also return, with attendees having the opportunity to join guided tours and meet exhibitors with relevant products, services and concepts across areas including Automation, Self-Service & Biometrics; Inflight Entertainment & Connectivity; Onboard Hospitality; Baggage; and Airport Technology & Pre-Travel. Here, we highlight the solutions you can expect to see on the exhibition floor.
‘On the Ground’ exhibitors
Airport Dimensions is a global leader in airport lounges and traveller experiences. It continuously seeks ways to open new dimensions in customer engagement, using a mix of enriching physical experiences and innovative digital services. From comfortable lounges to restful sleep pods, and convenient food ordering to contactless collection of duty free, Airport Dimensions helps improve the traveller experience while critically helping airports maximise non-aeronautical revenue opportunities, retain airlines, and become more competitive.
Already market leaders in the United States and United Kingdom, the company’s global network is expanding rapidly. Its locations are at the world’s leading airports across the United States, South America, Middle East, Asia Pacific and the United Kingdom, where the Club Aspire lounge at Heathrow Terminal 3 was most recently recognised in the World Travel Awards as Europe’s Leading Airport Lounge 2023 and World’s Leading Airport Lounge 2022.
Using the latest technologies, Airport Dimensions has invested in driving revenue growth for airports and increasing traveller satisfaction with the launch of its first digital service Connecta – a one-stop e-commerce and passenger loyalty platform.
Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travellers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars and railways. The company has developed its technology in partnership with the travel industry for over 30 years. Amadeus combines a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems its customers need. It helps connect over 1.6 billion people a year to local travel providers in over 190 countries. Amadeus is one company, with a global mindset and a local presence wherever its customers need it. The company’s purpose is to shape the future of travel. It is passionate in its pursuit of better technology that makes better journeys.
3 billion paper bag tags are printed each year and in 2022, 26 million items of luggage were lost – often because the luggage tag has been worn out or attached incorrectly. BagID was founded to solve this problem and make air travel with checked luggage more comfortable, smart and sustainable. With BagID 2, an electronic bag tag, you can check in your luggage at home and transfer the tag to your BagID 2. You can skip the check-in kiosk at the airport and travel paperless. With tracking via ‘Apple Find My’ or ‘Samsung SmartThings Find’, you have full control of your luggage throughout the journey.
Branchspace is a passionate team with deep cross-functional experience in airline & travel tech, travel retail and end-to-end customer experience. It wants to be the most forward-thinking and trusted technology partner for airlines and other travel companies. Branchspace breaks barriers of legacy technology and thinking. Jointly with its customers, the company creates better ways to plan, book and experience travel.
It offers transform consulting services and Triplake, its best-in-class digital commerce platform. With Triplake, Branchspace deploys the latest technology and retail thinking, making it easy for you to drive personalised end-to-end experiences for your customers and meet your revenue goals.
Branchspace is an IATA Strategic Partner for digital innovation to help shape the future of travel. It has been a long-term trusted partner for LH Group, IAG, Aegean, TAP, Oman Air, Air Malta & more, since 2013.
Collins Aerospace, an RTX business, is a leader in technologically advanced and intelligent solutions for the global aerospace and defence industry. The company is focused on enabling a fully connected, digital aviation ecosystem that creates value for its customers.
Collins Aerospace serves a large number of airports and airlines in Asia with regional offices located in Singapore. At FTE APEX Asia Expo, Collins will demonstrate AirPlan, a resource management system that uses real-time data to intelligently assign airport resources to improve aircraft turnarounds and the passenger experience. Integrated data from FlightAware enhances the solution further, providing real-time aircraft data and predictive analytics that result in more accurate arrival and departure time predictions. This combined solution provides enhanced planning information and a single source of truth for operational data. Also on display will be Collins Aerospace’s end-to-end passenger solutions, providing biometrically-enabled self-service solutions for the entire airport journey.
Visitors to the Collins Aerospace stand can expect to discover end-to-end solutions that help optimise airport operations, drive efficiencies, reduce costs, and improve the passenger journey. They can also expect to learn more about how Collins is harnessing the data from these solutions to give airports, airlines and other stakeholders the power to predict, analyse, and optimise.
CUSTOM creates printing, scanning and data capture and control solutions for automating public services. It integrates hardware, software and services to meet the needs of a variety of international markets, from retail to transport, industry and logistics.
CUSTOM’s complete solutions for the aviation industry simplify all printing and control processes in airports, especially when it comes to printing boarding cards, luggage labels and plane tickets. Thanks to the VeriPrint® system, a worldwide patent that certifies print authenticity, CUSTOM also provides a hardware and software solution that automatically digitises printer tickets to prevent printing defects and forgeries.
Damarel Systems International
Damarel is a leading provider of aviation IT solutions, helping airlines, airports, and ground handlers automate and optimise their business. Its solutions cover the entire passenger journey, from check-in to boarding, as well as ground handling operations. Its DCS and common use solutions help reduce costs and improve operations. L-DCS is a rapid, cost-effective automated check-in and boarding solution. Damarel’s common use platform is an affordable, scalable solution that helps boost check-in and gate capacity. The company’s turn management, service capture, and billing solutions help optimise ground handling operations. FiNDnet helps track and manage ground handling operation, helping ensure flights are turned around on time.
At FTE APEX Asia Expo, Damarel’s senior directors will be happy to discuss your specific needs and how Damarel can help you automate your IT processes and improve your operational efficiency. Damarel will also be showcasing some of its latest innovations, including:
- Automated systems for controlling passenger airside access.
- Class-leading Local DCS for ground handlers and airlines.
- Latest generation turn management, service capture and billing solution for ground handlers, which will help improve turnaround times, increase revenues and boost profits.
dormakaba makes access in life smart and secure – by offering you a comprehensive portfolio of innovative, secure solutions and services for various building types. In the aviation industry, it supports airports and airlines to meet the complex challenges posed by access control and security to improve their operating efficiency. dormakaba’s systematically coordinated solution range includes automated, secure solutions that meet the specific needs of all touchpoints in the passenger process. As one of the top three companies in the industry, dormakaba is the trusted partner for products, solutions and services for access to buildings and rooms from a single source.
The eezeetags® family is a global group of companies acting on local markets, advising and producing the eezeetags® product. eezeetags® are developed to empower passengers to a truly staff-less bag drop experience. Speeding up the process, hence creating extra capacity, while reducing operational and fixed costs.
Gateway Business Communications, based in CT, is the exclusive sales agent for the Americas and present at the eezeetags® stand, come and meet the team and experience why over 70 million pax annually use eezeetags®.
Learn more about eezeetags in the Tech & Innovation Briefing focused on Baggage, which takes place in the FTE APEX Asia Expo exhibition at 11:00-11:30 on 9 November 2023.
Embry-Riddle Aeronautical University
Embry-Riddle Aeronautical University will be showcasing a number of confirmed student projects at its booth at FTE APEX Asia Expo, including:
- Noise reduction techniques in commercial aircraft cabins
- Utilising micro satellites to assess the impact of algae on global warming
- Assessing mental health awareness amongst aviation undergraduates
- Elevating the passenger experience – reviewing the latest innovations in air travel
- Deploying and utilising taxi-robots
- Flight simulation technology for enhanced student pilot training
- Integrated dynamic airline route and schedule optimisation
Embry-Riddle Aeronautical University’s project showcase serves as a platform for students in the BSA (Bachelors in Aeronautics), BSABA (Bachelors in Aviation Business Administration) and MBAA (Masters in Business Administration in Aviation) to demonstrate their work to industry partners, guests, prospective students and alumni, and celebrates the achievements of its students in their project work.
Their projects span various themes such as climate change, intelligent systems, and passenger experience. Find out more about the projects shown at this showcase, watch the project pitches by student startup teams, and see live demonstrations of their prototypes.
Designed for consumer travellers managing their own global travel plans, Entriva is an online tool that simplifies the visa and travel document application process. This alternative to do-it-yourself visa and passport options offers individuals, families and travel groups an innovative digital experience that makes it easy to perform visa assessments, secure necessary documents and manage applications – eliminating the uncertainty often associated with planning global travel independently. Entriva provides the everyday traveller with a digital experience that was created to make visas and other travel document applications simple and stress-free. Complex entry requirements and complicated forms are streamlined to provide an easy-to-navigate process.
Learn more about Entriva in the Tech & Innovation Briefing focused on Airport Technology & Pre-Travel, which takes place in the FTE APEX Asia Expo exhibition at 12:30-13:00 on 9 November 2023.
eSIM Go is committed to revolutionising digital connectivity through its comprehensive eSIM solutions tailored to airlines, airports and travel operators, resellers, enterprises start-ups and everything in-between.
With its Affiliate opportunities, you can plug-in your eSIM offering to your customer touchpoints quickly and seamlessly, while meeting the increased data demands of your travellers to over 160 countries.
Benefit from eSIM Go’s world-class connectivity, which delivers a host of benefits including 5G, multi-network coverage, auto-APN and fully resilient architecture managed by its experienced team of developers, telecom experts, and support.
Gunnebo is a major global provider of gated control solutions and passenger automation within airports. Its access control solutions provide streamlined, efficient and touchless automated security in support of One ID and single token travel, improving the passenger experience at all key security touchpoints in the terminal.
Today’s airports are not just locations where passengers get on and off aircraft. Highest security standards have to be followed, cost-driven efficiency must be achieved, and the best passenger experience provided in this very competitive environment.
IDEMIA collaborates with the world’s leading airports and airlines, providing them with compact biometric solutions to facilitate their day-to-day activities, bringing more security and peace of mind.
IDEMIA would like to focus on APAC as a growth market. It is looking forward to sharing ideas and innovations at FTE APEX Asia Expo, and taking the opportunity to network with industry customers and partners. Visitors to the stand can expect to see:
- IDEMIA’s remote ID registration systems that start the passenger journey at the comfort of their homes. They can complete the biometric check-in securely on their smartphone. Travellers scan their passport or share their Digital Travel Credential and take a live selfie, creating a reliable digital traveller identity.
- IDEMIA’s contactless biometric technologies play a key role in addressing concerns about hygiene and regaining travellers’ trust. Far from being just touchless technologies, these contactless devices identify travellers on the move, enabling greater throughput and a better user experience, while respecting the traveller’s privacy.
- IDEMIA’s Augmented Luggage Identification eXperience (ALIX) solution. This breakthrough innovation will help operators to identify bags that have lost their physical tags, using image recognition. ALIX has been developed in partnership with Air France and is currently being used at the airline’s global hub at Paris CDG Airport.
Learn more about IDEMIA in the Tech & Innovation Briefing focused on Baggage, which takes place in the FTE APEX Asia Expo exhibition at 11:00-11:30 on 9 November 2023.
JG Tech Innovation
JG TECH Innovation is the strategic partner of JG Technology ShenZhen. With more than 30 years of experience in large scale manufacturing and more than 10 years of R&D on RFID technology, JG aims to develop products which are environmentally friendly and strives to assist the aviation industry in achieving seamless automation while reducing customer costs and increasing efficiency.
Very few processes are as clearly structured and standardised worldwide as the passenger journey at the airport is: Travellers arrive, they park their vehicles, enter the terminal building, they check-in, enter the security area, perhaps they relax briefly in a lounge, then they pass through customs and board the aircraft after a final check at the gate. For all these contact points, the FAAC TECHNOLOGIES brands (Magnetic, FAAC, Cometa and HUB Parking Technology) offer highly specialised hardware and software solutions. Each of these companies is a leader in its respective field and helps to make your processes safer, faster and smoother – and your passengers happier.
Learn more about Magnetic Autocontrol in the Tech & Innovation Briefing focused on Automation, Self-Service & Biometrics, which takes place in the FTE APEX Asia Expo exhibition at 13:00-13:45 on 8 November 2023.
NACO is a world-leading airport consultancy and engineering firm with over 70 years’ experience in the aviation and air transport industry – from major landmark designs to smaller airports. Its expertise ranges from Master Planning and Building Design to airport PPPs and Civil Engineering. NACO provides innovative, sustainable solutions while enhancing passenger experiences.
Learn more about NACO in the Tech & Innovation Briefing focused on Baggage, which takes place in the FTE APEX Asia Expo exhibition at 11:00-11:30 on 9 November 2023.
NEC Corporation of America is a leading provider of innovative IT, network, communications and biometric solutions for service carriers, Fortune 1000 and SMB businesses across multiple vertical industries, including Aviation, Healthcare, Government, Education and Hospitality. NEC Corporation of America delivers one of the industry’s broadest portfolios of technology solutions and professional services, including biometric security, consent-based digital IDs, unified communications, wireless, voice and data, managed services, server and storage infrastructure, optical network systems, and microwave radio communications. NEC Corporation of America is a wholly-owned subsidiary of NEC Corporation, a global technology leader with a presence in 160 countries and $27 billion in revenues.
Software developers specialising in passenger ground handling. Over the past 20 years Objective Solutions has designed and delivered many first-class solutions for the aviation industry, building a reputation for excellence and trust among its clients, including Google, Scandinavian Airlines, Lufthansa, Swedavia, Avinor, Icelandair, Air Greenland, Widerøe Ground Handling and many others. Objective Solutions’ clients rely on it to provide reliable and secure software solutions that meet their specific needs, and the company takes that responsibility very seriously.
Learn more about Objective Solutions in the Tech & Innovation Briefing focused on Airport Technology & Pre-Travel, which takes place in the FTE APEX Asia Expo exhibition at 12:30-13:00 on 9 November 2023.
Ooms Producten – Sealoflex PMB (Netherlands Pavilion)
Ooms Producten is a pioneer in polymer modified bitumen and stands for sustainability, quality, and innovation. As a highly experienced and reputable company, it confirms its good reputation every day. Ooms Producten has been exporting its products and services for roads, airports and industrial pavements worldwide for over half a century. This means that asphalt pavements produced with the company’s products require little maintenance, last longer, are cost-efficient, and are suitable for recycling at the end of their service life. Ooms Producten delivers the following products: Bitumen, Polymer Modified Bitumen, Emulsions, Hot and Warm Mix Asphalts and Synthetic Pigmentable Clear Binders.
Its scope of services on airport projects relates to:
- Pavement investigation & consultancy.
- Pavement design & asphalt mix design.
- Production & supply of (polymer modified) bitumen for asphalt.
- Supervision during asphalt production and paving works.
PMB for airport runways and taxiways: Climate changes, higher traffic volumes, heavier wheel loads – several factors limit the durability of asphalt pavements. The Sealoflex® range of polymer modified bitumen has been specially designed to cope with such extreme load cases encountered on runways and taxiways.
Optimetrix ICT Network Infrastructure Design & Detailing Services for airports are aimed at assisting airports’ IT project teams, EPC contractors, and architectural consultants with planning, design, documentation and of ICT network infrastructure, as well as project roll out management services. These services include:
- Plan campus network hierarchy of ICT spaces with clear demarcation of airside and landside access to buildings, with clear alignment of Passive (as per TIA or ISO/IEC standards) networks to Active (Wi-Fi, Switching, Routing) networks.
- Gather requirements of services to be connected – IT (Data, voice, Wi-Fi etc.), Building Technologies (CCTV, Access Control, Fire & Safety), Airport Services, Cellular DAS (passive and active, 4G/LTE and 5G) coverage and capacity, and Public Safety for each building on the campus.
- IT Cabling Containment Systems – for both copper as well as optical fibre cabling systems – Campus, Riser as well as Horizontal. Its CAD services can help plan the selection of the right cable containment system, and assist in sizing, routing and well as planning the cable fill-ratios. 2D drawings and 3D BIM modelling services are provided.
- Design and Documentation of IT equipment layouts and elevations for IT rooms, NOC rooms, Offices, Entrance Facilities, Meet-Me-Rooms, server rooms.
- ICT network Infrastructure Design, Detailing & Documentation.
- Smart Hands for Project roll-out management during installation, integration & ORAT.
- Plan and assist in any third-party validations & certifications for the IT Systems.
PrehKeyTec GmbH is a leading international manufacturer of high-quality data entry solutions for professional applications. It develops and produces specific keyboards and scanners in close cooperation with its business partners.
Visitors to the PrehKeyTec booth at FTE APEX Asia Expo can find out more about the company’s check-in innovation, in which it combines high-quality keyboards with modern identification technology. The keyboards use cutting-edge optical character recognition (OCR) to quickly and accurately read passport and other travel document information. PrehKeyTec will be showcasing its new product innovation – the MC 147 – a keyboard with integrated OCR reader (non-swiping but insertion of travel documents). It is the first time that passport reading at the check-in and gates will be executed by non-swiping. Simply insert the travel document and get extremely fast reading results.
Learn more about PrehKeyTec in the Tech & Innovation Briefing focused on Airport Technology & Pre-Travel, which takes place in the FTE APEX Asia Expo exhibition at 12:30-13:00 on 9 November 2023.
Founded in 2012, Reconova has quickly risen to become a leader in the AI-driven computer vision algorithm development sector, spearheading innovations and practical applications in real-world settings. Spanning over 500 cities, it operates from three cutting-edge R&D centres, holding the intellectual property rights to more than 100 patents, cementing its place as a powerhouse in the industry. At present, Reconova is carving out a substantial market share in China’s smart retail landscape, as well as in the airport passenger facilitation and security niches. Its client portfolio is a testament to the dominance, with over 1,000 notable names relying on Reconova’s unparalleled solutions, illustrating a sterling track record of excellence and innovation in serving its clients’ diverse needs.
Learn more about Reconova in the Tech & Innovation Briefing focused on Automation, Self-Service & Biometrics, which takes place in the FTE APEX Asia Expo exhibition at 13:00-13:45 on 8 November 2023.
SEIKODO Corp. is a Baggage Tag Factory in Japan. The company provides its customers with a wide variety of baggage tags at low cost, focusing on quality due to selling direct from its factory.
Since the linerless tags are produced in Japan, they are large in merit from the aspect of cost-cutting for airlines and airports based especially in the neighbouring countries in Asia and Oceania. Besides the quality, timely delivery is possible, being close to Japan. Also, SEIKODO Corp’s lineless tags are hybrid, they can be used for both baggage with and without a handle, such as cardboard boxes which passengers from Asian countries often carry, as well as baggage in a plastic covering.
At FTE APEX Asia Expo, SEIKODO Corp. would like to promote and increase awareness of its Hybrid Tags (linerless tags).
Shabstec specialises in providing products and services to the aviation baggage community. Its solutions process baggage from passenger pick up and check-in to aircraft hold. Shabstec’s low-cost TagForLife innovation is aimed to help reduce the use of baggage tags and provide a simplified passenger travel experience.
SITA is the air transport industry’s IT provider, delivering solutions for airlines, airports, aircraft and governments. Its technology powers more seamless, safe and sustainable air travel. With around 2,500 customers, SITA’s solutions drive operational efficiencies at more than 1,000 airports while delivering the promise of the connected aircraft to customers of 18,000 aircraft globally. SITA also provides technology solutions that help more than 70 governments strike the balance of secure borders and seamless travel.
SITA is a certified CarbonNeutral® company in accordance with The CarbonNeutral Protocol.
SITA is 100% owned by the industry and driven by its needs. It is one of the most internationally diverse companies, providing services in over 200 countries and territories.
Learn more about SITA in the Tech & Innovation Briefing focused on Automation, Self-Service & Biometrics, which takes place in the FTE APEX Asia Expo exhibition at 13:00-13:45 on 8 November 2023.
TAV Technologies – a subsidiary of TAV Airports Holding, which is a member of Groupe ADP – is a leading technology brand, designing, developing and implementing aviation services and solutions globally. As a visionary technology solution partner and a master systems integrator, it provides total technology management, and delivers best-in-class designs and turnkey integrated solutions that it develops in its Research-Development Center and Innovation Hub.
TAV Technologies would like to come together with the aviation experts at FTE APEX Asia Expo and discuss how airports can benefit from the recent technologies to operate efficiently, boost their revenues, and ensure passenger safety at every step of their journey. It plans to showcase its solutions designed to help aviation face the post-pandemic era. The company’s technological solutions will help airport operators to analyse the changing passenger behaviours better, while optimising every process within the airport. TAV Technologies would like to show how it will aid this phase by continuing to provide end-to-end technology solutions and services using its unique experience in sophisticated and complex environments.
Learn more about TAV Technologies in the Tech & Innovation Briefing focused on Airport Technology & Pre-Travel, which takes place in the FTE APEX Asia Expo exhibition at 12:30-13:00 on 9 November 2023.
To70 (Netherlands Pavilion)
Founded in the Netherlands in 2000 and expanded to 15 offices across the globe, To70 is one of the world’s leading aviation consultancies. To70 serves the aviation community by designing and optimising airport and airspace operations. Its mission is to help society and industry address the air transport challenges they face by delivering
outstanding independent consultancy services. Society’s growing demand for transport and mobility can be met in a safe, efficient, environmentally-friendly and economically-viable manner. With a diverse team of experienced aviation consultants who possess first-hand knowledge across a diverse range of aviation operations, To70 provides practical solutions and expert advice for its clients.
Vanderlande (Netherlands Pavilion)
Vanderlande is a market-leading global partner for future-proof logistic process automation in the warehousing, airports and parcel sectors. Its extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
Vanderlande’s market-leading baggage handling systems and related passenger solutions are capable of moving over 4 billion pieces of baggage around the world per year. These are active in more than 600 airports, including 12 of the world’s top 20. In addition, over 380 of Vanderlande’s security lanes are installed at checkpoints worldwide.
Vision-Box is a multinational company with a presence on five continents and over 13,000 digital identity solutions used by more than one billion citizens. The company is a world leader in biometrics, seamless travel, automated border management and electronic identity management solutions. Vision-Box’s technology is present in more than 100 airports worldwide with more than two billion users processed.
Visitors to the Vision-Box stand at FTE APEX Asia Expo can expect a connected journey from home to destination, where they can seamlessly flow through their journey with just a glimpse. Attendees will witness how the company’s seamless technology enhances the passenger experience, strengthens security measures, and enables airports to operate more efficiently. Its experts will be on hand to give attendees a personalised meeting, answer questions and show how Vision-Box can help them navigate the future of travel.
Learn more about Vision-Box in the Tech & Innovation Briefing focused on Automation, Self-Service & Biometrics, which takes place in the FTE APEX Asia Expo exhibition at 13:00-13:45 on 8 November 2023.
WAISL is a leading provider of core Airport IT SI (Systems Integration) Services with proven expertise and experience of over 14 years in managing end-to-end IT platforms of major international airports such as Delhi, Hyderabad and Goa. WAISL also provides long term O&M (Operations & Maintenance) services through multi-decade contracts with stringent SLAs.
Over the past decade, WAISL has provided a seamless travel experience to over 100 million passengers per annum and supported 80+ domestic and international airlines. Through innovative and disruptive technology, WAISL delivers various services that future-proof airports and their related ecosystems. These services include Airport IT Managed Services, Airport Master System Integration, Airport Automation, Digital Solutions and Airport Cybersecurity.
The company’s offerings seamlessly integrate legacy systems/processes with modern initiatives such as biometrics, cloud-enabled and IoT-enabled solutions. WAISL’s seamless passenger processing has redefined airport experiences and passenger journeys with contactless solutions and insightful data-driven interventions. WAISL implements Automated Passenger Processing System (APPS), Biometric Enabled Seamless Travel (BEST), Retail Optimization, and Airport Analytics solutions. WAISL introduced DigiYatra (facial recognition) services at Delhi Airport and Hyderabad Airport.
IFEC & Inflight Innovation
Aeroplay Entertainment is one of the leading independent Content Service Providers (CSP) in the world, with the experience of supplying airlines with tailor-made media content. It currently employs more than 50 staff between Singapore and India, and further employees at strategic office locations (Malaysia, Italy, United Kingdom, U.S., UAE, Sri Lanka) around the world.
Aeroplay Entertainment’s clients include the flag carriers of several countries in Asia and it is the market leader in providing content to airlines in South Asia, South East Asia and the Middle East. It has been trusted by some of Asia’s largest and five-star airlines to provide curated and broad-reaching inflight entertainment services.
AERQ is a joint venture between LG Electronics and Lufthansa Technik. It was founded in 2019 and is headquartered in Hamburg, Germany. With its roots in consumer electronics and aviation it uses the extensive knowledge from both parent companies to develop digital solutions for aircraft cabins. AERQ takes the digital transformation of aircraft cabins to a new level by turning them into spaces for new ideas and business development. Introducing AERENA – the platform for digital engagement, empowerment, and intelligence. Creating revenue, savings and growth through an open IT platform enabled by an in-seat system and cabin digital signage. AERENA connects airlines, passengers and selected third-party partners to kickstart a new global economy in the sky.
AirFi is the world’s leading provider of wireless onboard streaming solutions. Since 2011, it has delivered innovative portable IFE, crew operations and ancillary revenue-generating solutions to more than 80 customers across 43 countries, serving hundreds of millions of passengers. The world-renowned AirFi Venus Box is its most successful portable IFE streaming offering to date – successfully enabling airlines to not only enhance their onboard passenger experience but also supercharge ancillary revenue-generation as well. AirFi now also offers a low-cost ‘LEO’ connectivity solution, great for passenger and crew messaging, and for live payment validation inflight.
Anuvu’s team of global experts provides connectivity and content for markets on the move, including airlines, cruise lines, and mission-critical maritime, energy and government services. It connects and entertains the world’s passengers, reaching any aircraft and any vessel around the globe. Anuvu’s award-winning content and connectivity solutions and services are reliable, scalable, and affordable, tailored to customers’ brands and service objectives. With a flexible and agile approach, the company maximises the technology available today, while optimising for tomorrow.
Some of the most experienced professionals in the industry lead Anuvu’s teams and this, together with its long-standing client relationships, means it never stands still.
Apios envisions a future where the digital world effortlessly integrates with the cabin journey. Its mission is to curate a flawless and uniquely tailored passenger experience, while also optimising the operational efficiency for operators. The company’s foundational open and connected architecture reimagines the possibilities within the aircraft cabin environment.
Apios’ dedication is to bridge the digital realm of the cabin with the modern passenger. By centring the experience around passengers’ smart devices, it not only prioritises passenger control but also enhances the entirety of their travel journey.
The company’s innovative, patent-pending ‘Seat Back Reflect’ system epitomises this vision. Crafted with the passenger at the forefront and the airline’s aspirations in alignment, this system is not only lightweight and cost-effective but also a gateway to unprecedented ancillary revenue, concierge and new entertainment opportunities.
Apios is your partner in:
- Enhancing digital passenger engagement.
- Cultivating enduring loyalty.
- Elevating empowerment on a unified digital voyage.
Learn more about Apios in the Tech & Innovation Briefing focused on Inflight Entertainment & Connectivity, which takes place in the FTE APEX Asia Expo exhibition at 14:30-15:00 on 8 November 2023.
BBC Studios is home to the very best of British creativity. Combining the strengths of the UK’s most-commissioned production company and a world-class distributor, it is an unrivalled creator of – and investor in – UK programmes reaching audiences around the world. Working with the best British writers, directors and programme-makers, BBC Studios champions British creativity, crafting over 2,400 hours of content every year.
It also offers an exciting portfolio of channel brands that are available to airlines in a VOD environment and can be tailored to meet your particular needs: BBC, BBC Earth, CBeebies, BBC Kids, BBC First, BBC Brit, and BBC News.
The BBC News Channel is also available as a live channel inflight and brings you breaking stories as they happen, with the latest news and analysis, weather, sport and business updates, 24 hours a day.
Exail is a leading high-tech industrial company specialising in cutting-edge aerospace, robotics, maritime, navigation and photonics technologies. Leveraging 40 years of aeronautics experience, Exail offers high-performance scalable wireless inflight entertainment (IFE) solutions based on the latest Wi-fi 6E standard. Offering airlines a reliable, cost-effective and low-maintenance IFE solution, Exail’s WIZYWAP Wireless Access Point enhances the passenger experience and facilitates crew cabin management.
FLYR is a technology company that is purpose-built for the travel industry. Leveraging deep learning, an advanced form of AI, FLYR is helping airlines, cargo, and hospitality businesses around the globe elevate their results. With FLYR, businesses are able to improve revenue performance and modernise the e-commerce experience through accurate forecasting, automation, and analytics.
Headquartered in Barcelona since 2013, Immfly Group strives to revolutionise the airline industry through innovative digital solutions. A pioneer in inflight entertainment, Immfly has expanded its services. Its advanced hardware suite encompasses onboard platforms, retail options and inflight connectivity. With a strong European presence and a worldwide network, Immfly’s team of 140 professionals serves more than 30 airlines. At the core of Immfly is innovation: continually challenging boundaries, creating transformative in-cabin digital experiences and exceeding the expectations of both passengers and airlines.
Inflight Dublin is a leading provider of inflight entertainment solutions, offering customisable content, ancillary revenue, and wireless IFE services to airlines worldwide. The company has been delivering innovative solutions for over 39 years and has a reputation for excellence in the inflight entertainment industry.
Learn more about Inflight Dublin in the Tech & Innovation Briefing focused on Inflight Entertainment & Connectivity, which takes place in the FTE APEX Asia Expo exhibition at 14:30-15:00 on 8 November 2023.
Intelsat’s global team is focused on providing seamless and secure, satellite-based communications to customers by operating one of the world’s largest and most advanced satellite fleets and connectivity infrastructures in the industry.
With the power and performance of the Intelsat network, airlines move beyond simply connecting aircraft to inflight internet, to improving how passengers fly and airlines operate. Intelsat brings added flexibility and performance to airlines and passengers alike across every aircraft, device, every flight, everywhere. Its reliable service focuses on customer experience, coverage, capacity, and value.
Mirus Aircraft Seating
Founded in 2015, Mirus Aircraft Seating has grown rapidly to become a leading aircraft seat manufacturer, with operations in the UK, Malaysia and China. Believing that form, function, innovation, sustainability and the best possible passenger experience are mutual cornerstones of success – Mirus prioritises highly technical products with more accessible benefits when putting pen to paper on a new design.
As one of the first manufacturers to bring lightweight aircraft seats to market, Mirus’ industry-leading solutions optimise your experience at every touchpoint – from your bottom line to the top of the troposphere.
The company’s advanced engineering has produced a portfolio of aircraft seats geared for industry-leading levels of passenger living space and comfort, creating brand differentiation, increased passenger yield and the lowest possible operating costs with every take-off.
Moment is a technology company that builds advanced IFEC systems for the aviation industry. It empowers carriers with innovative onboard services ranging from wireless entertainment to onboard e-commerce, connectivity and IoT platforms. Among Moment’s clients are Malaysia Airlines, LOT Polish Airlines, Saudia Airlines, Canada Jetlines, Air Corsica, and Nice Côte d’Azur Airport.
The company’s small yet robust IFE box ensures seamless, high-speed streaming throughout the cabin, with the ability to provide whole single-aisle aircraft with Wi-Fi coverage and support up to 100 passengers with just one box. It can be powered by batteries (no STC required) or aircraft power, adapting to each airline’s specific requirements. Moment’s next-generation solution, Flymingo Connect, is not only connectivity-ready but also boasts IoT capabilities and Wifi 6 capabilities for cutting-edge performance. On the software side, the Mood platform is a game-changer, designed as a platform-as-a-service with a white label solution, allowing for personalised portals and a choice of 15+ modules, including VOD, music, games, and more. This modular, plug-and-play system enables remote deployment and content updates, with 100% browser-based passenger access, eliminating the need for an app.
Attendees at FTE APEX Asia Expo can expect a comprehensive demo of Moment’s products.
The Spafax Group is a global leader in providing advertising solutions, content curation and creation, and technology innovation, in the aviation sector. The Content teams excel in helping airlines establish meaningful connections with their audiences through award-winning, relevant content. The Media teams facilitate brand and agency connections with global travellers, simultaneously boosting ancillary revenues for the airlines.
Learn more about Spafax in the Tech & Innovation Briefing focused on Inflight Entertainment & Connectivity, which takes place in the FTE APEX Asia Expo exhibition at 14:30-15:00 on 8 November 2023.
Thales provides the trusted technologies that shape the future of air transport. Its offerings are based on three pillars: smart security, biometric passenger journey, and operations efficiency. From check-in to boarding, Thales solutions enable an unmatched travel experience for passengers, airlines, and airports – with no compromise on security.
Learn more about Thales in the Tech & Innovation Briefing focused on Automation, Self-Service & Biometrics, which takes place in the FTE APEX Asia Expo exhibition at 13:00-13:45 on 8 November 2023.
Viasat is a global communications company developing the ultimate satellite network that delivers high-quality, reliable, fast internet connections in even the most remote areas, including at 35,000 feet. Viasat is a leading provider of inflight connectivity for airlines around the world.
Learn more about Viasat in the Tech & Innovation Briefing focused on Inflight Entertainment & Connectivity, which takes place in the FTE APEX Asia Expo exhibition at 14:30-15:00 on 8 November 2023.
The Onboard Hospitality Forum Asia is now a popular and established feature within FTE APEX Asia Expo. Driven by leading onboard services magazine, Onboard Hospitality, the forum combines targeted inflight hospitality, peer to peer networking, and conference sessions with a chance to meet leading suppliers of catering, wellbeing, design and innovation within a dedicated exhibition zone, who will be showcasing their latest products and services.
As a designer and supplier of inflight comfort products, Bayart Innovations’ objective is to enhance passengers flying experience, keeping a focus on safety and sustainability. Its amenity kits and all of its products which are used in the cabin are developed for all classes and for all types of airlines, respecting their budgets and strategies. Bayart Innovations’ amenity kits, children’s kits, headphones, blankets, and all other inflight products are made with innovative designs and materials. It also has the possibility to supply cosmetics from partnered international beauty brands. With over 30 years of experience and know-how, the company’s in-house creative team, supported by sourcing and commercial teams in Europe, Asia, and the Middle East, designs and develops bespoke onboard items.
For over two decades, Buzz has designed memorable products that travellers love. Its iconic brand collaborations with world-leading airlines and hotels deliver products that enhance the journey for travellers. The company’s collaborations are inspired by design and innovation, with a focus on giving back positively to the planet and communities.
Do Food Co., Ltd.
Do Food has over 30 years of experience serving the best quality ambient meals to airlines around the world. It specialises in ambient meals that can be kept in room temperature for at least one year, with no preservative. Do Food’s recently-launched dehydrated food series provides appearance, taste and texture that are on par with fresh meals – preparation is as simple as adding water. Its ambient meal can help airlines have better flexibility, lower storage cost, and lower meal cost by eliminating food waste.
Learn more about Do Food in the Tech & Innovation Briefing focused on Onboard Hospitality, which takes place in the FTE APEX Asia Expo exhibition at 16:00-16:30 on 8 November 2023.
The travel industry is facing many challenges post-pandemic. While recovering from the Covid-19 crisis and rebuilding passenger volumes, the biggest challenge will be restoring the consumer experience with sustainable solutions for packaging, waste management, and food safety.
While passengers are more eco-conscious post-pandemic, and expect a response to climate change, the travel industry has reconfirmed its commitment to cutting CO2 emissions in half by 2050 and responsible waste managing. From a global perspective, the United Nations Sustainable Development Goals (UN SDGs) include a specific target to cut global food waste in half by 2030, which is a fantastic opportunity to stand out as an industry.
Increasingly more travel companies (Air, Rail, Sea) are looking for hybrid service models where ‘Buy Onboard’, ‘Pre-order’, and ‘Complimentary Service’ models are being used for multiple routes. This ‘on-demand’ consumption model requires a different approach. Foodcase strives to be the leader in knowledge and expertise in the market in addition to its products, concepts, development skills, and accessibility to the ecosystem of the world’s foremost Food Science University Wageningen UR. It, therefore, works exclusively with leaders in the food industry, knowledge institutes, and customers that share the company’s vision to provide the best possible product offering. Ultimately, Foodcase’s sole objective is to exceed its customers’ expectations while creating products that live up to consumer preferences and standards.
FORMIA is a global leader in the travel amenity industry, offering tailor-made, premium and sustainable airline amenity concepts with the highest perceived value. Its diverse, global brand portfolio allows for bespoke solutions, including first-on-board offerings. FORMIA curates meaningful products and experiences that will remain with travellers during their journey and long after.
Global-C designs, sources and delivers sustainable meal service equipment, food packaging and comfort items to airlines, caterers and food service customers across the globe. The company is passionate about customer experience, striking the right balance between sustainability, quality, function and value through its product designs and solutions. Global-C serves customers from locations in Asia-Pacific, Europe and the United States.
Three things make Global-C stand out: customer focus at all costs; competence in product development, contract manufacturing and supply chain management; and speed. The company’s product and solutions portfolio is quite large, especially for a company of its size, but what ties this all together is the ‘why’. Global-C says customers trust it with their most important projects because they know the company will get it done.
The number one driver of product change prior to the pandemic was sustainability, and while most projects were paused, they are now back on the agenda. Global-C has spent these past years developing its range of sustainable meal service solutions, and will exhibit the highlights of these efforts at FTE APEX Asia Expo.
Kosher Arabia is based in Dubai, UAE and is proud to produce hand-crafted kosher food for airlines, travel partners, retail, hotel and events. Kosher Arabia is a joint venture business between Emirates Flight Catering (EKFC) and CCL Holdings and is certified by the kashrut division of the Orthodox Union (OU) which continues to work in partnership with the South African Union of Orthodox Synagogues (UOS) to provide the highest level of excellence in kosher certification to Kosher Arabia. The company uses certified suppliers to acquire the very best quality ingredients.
Learn more about Kosher Arabia in the Tech & Innovation Briefing focused on Onboard Hospitality, which takes place in the FTE APEX Asia Expo exhibition at 16:00-16:30 on 8 November 2023.
Linstol specialises in complete product customisation, while providing the most attractive cost/quality combination for passenger cabin essentials such as amenity kits, comfort products, disposables, and headsets. In addition, Linstol offers inventory management, forecasting, and complete concept solutions. Strategic offices in the U.S., UK, and Hong Kong enable Linstol to provide the highest service to the airline industry.
Linstol is exhibiting at FTE APEX Asia Expo because it allows the company to have meaningful face-to-face contact with existing airline partners and connect with people who have new roles/positions. Linstol is known for its open and welcoming spirit, which keeps the show fun for the company, as well as airline attendees.
Linstol continues to expand its product offering among its four major product categories: headsets, disposables, comfort, and amenity kits. In particular, amenity kits product ranges have continued to be elevated with kits that combine luxury, innovative design, and affordability. Brand partnerships with leading companies provide new product opportunities and give Linstol something new to announce each year. Finally, in the last few years, Linstol has expanded its major product categories to include innovative eco-friendly products that offer increased functionality and are sustainable.
MY DRAP, a unique single use textile. MY DRAP emerged from the spirit of innovation within a family business established in 1917. With its ground-breaking Seamless TEX technology, MY DRAP has reshaped the landscape of the textile industry. By merging the timeless charm of pure natural cotton with the convenience of a single-use concept, MY DRAP presents an exceptional product line encompassing linen coasters, napkins, tray cloths, and tablecloths.
In meeting both the functional requisites and aesthetic considerations of inflight service, MY DRAP linens have established themselves as the preferred choice for the world’s most luxurious hotels and airlines. Designed and manufactured in Barcelona.
Procurall Solutions is a female-owned and led full-service company specialising in onboard experience and comfort products for the travel and hospitality industry. It offers a wide range of services, including curating bespoke collaborations for amenity kits, soft goods, First-Class dining service ware, buy-on board programmes, onboard technology accessories, lounge experiences, PPE, and more. The company partners with experts in various fields such as beauty, fashion, luxury, skincare, and wellness to create unique offerings.
Deeply rooted in sustainability and responsibility, Procurall Solutions’ ‘Green Team’ has an ambitious goal of achieving net-zero emissions by 2030. It is a proud member of the UN Global Compact and is actively participating in the Climate Ambition Accelerator Program, to set science-based emissions reduction targets. Analysing every aspect of its products, from raw materials to packaging, Procurall Solutions prioritises circular manufacturing, regenerative materials, and sustainable supply chain management.
Learn more about Procurall Solutions in the Tech & Innovation Briefing focused on Onboard Hospitality, which takes place in the FTE APEX Asia Expo exhibition at 16:00-16:30 on 8 November 2023.
RMT Global Partners
RMT Global Partners is an onboard supplier that specialises in comfort care and service items that enhance the experience of passengers worldwide, with offices around the globe to gain access to the best sources and manufacturing opportunities for customers. In addition to its award-winning environmental initiatives and high-quality goods, RMT Global Partners distinguishes itself as a market leader thanks to its in-depth knowledge of inflight culinary supplies and equipment.
At FTE APEX Asia Expo, RMT Global Partners is excited to share its innovative products with new and current customers. RMT Global Partners, an Ecovadis Gold Award Winner, is committed to sustainability, offering a range of eco-friendly products that are ideal for the travel industry. Products like the bagasse-sugarcane entrée dish and RMT Hot Cup with water-based liner are fully compostable and biodegradable, which have been consistent headlining products, making these items an excellent choice for airlines looking to reduce their environmental impact. RPET Blankets will be shown, providing an excellent alternative to traditional blankets that are made from synthetic materials.
Unilever strives to make sustainable living commonplace. With over 400 brands in 190 countries, our portfolio of leading products is trusted and used by global partners. As the out-of-home division, Unilever Partnerships serves with purpose to offer innovative and customer-tailored solutions across many categories, such as beauty and well-being, hygiene, and food solutions – while caring for the environment. With over 100 institutional partners including Singapore Airlines, Delta Air Lines, and Air France, we deliver with scale and resilience globally with world-class product manufacturing & sourcing standards.
Zibo Rainbow Airline Appliance
Zibo Rainbow is one group enterprise with six sub-factories specialised in design, manufacture and supply of inflight products. The company is headquartered in Zibo City, Shandong Province, China. Its main products are textiles, clothing, amenity kits, plastic products, ceramic tableware, paper products, stainless steel cutlery and glass products, which can meet inflight and catering full solution service requests from airlines and hotels. Zibo Rainbow welcomes customers from all over the world.