Dive Brief:
- Cloudflare will launch a monitoring dashboard, providing IT leaders with predictive, historic and real-time insight around application outages, network issues and performance slow-downs, the company announced Monday.
- The cloud-based web security company will deploy three new tools designed to enhance user experience tracking capabilities — zero-trust fleet status, synthetic application monitoring and network path visualization.
- “Now, with highly distributed workforces, when IT teams learn of an issue, they no longer know if the video conferencing software is experiencing a localized outage, the cloud network is down or an employee’s home internet connection is causing performance issues,” the company said. “This lack of visibility can slow teams down, waste countless hours in investigation and clog up valuable resources with maintenance.”
Dive Insight:
The need for better visibility has only increased as distributed workforces became the norm. In November, the majority of tech professionals ranked fully remote as their most-desired workplace setting, up 53% from 2021, according to Dice data.
While remote work has its perks, it is no secret that it has put a strain on IT. Employees are using different networks at home, in public and at the office while working. This makes it difficult for IT professionals to identify the source of service interruptions and other anomalies.
Zero-trust fleet status is used to understand how many users have enabled, paused or disabled an application, tool or software during the early phases of deployments. Zero-trust administrators use synthetic application monitoring to create tests for public-facing endpoints, such as a SaaS application.
Network path visualization will allow administrators to view minute-by-minute telemetry data when an issue with a user or device is identified through the synthetic application monitoring tool.
