Category: Travel

Dear friends and colleagues, I write this note 10,000m up on a packed flight back from Istanbul. It is an incredibly buoyant and exciting time for our sector as demand to travel is still booming, and it feels the industry is really now taking on the big topics like digital transformation, empowering workforce & passengers, […]

Aéroports de Montréal and Air Transat have organised the 10th edition of the ‘Premium Kids’ event at Montréal-Trudeau International Airport for children with autism to familiarise themselves and their families with the airport process. Aéroports de Montréal (ADM), in partnership with Air Transat, has organised the 10th edition of the ‘Premium Kids’ event at Montréal-Trudeau […]

easyJet is to restart its popular route between Budapest Airport (BUD) and Lyon-Saint Exupéry Airport (LYS). The year-round service will be operated twice-weekly, starting on 21 August 2024. easyJet previously operated the BUD-LYS route pre-pandemic (2019/2020), with an annual seat capacity of almost 50,000. Following the relaunch, Budapest Airport anticipates an initial 38,000 annual seats, […]

Riyadh Air, Saudi Arabia’s digitally-native airline, has signed a strategic partnership with Artefact aimed at utilising cutting-edge cloud and AI technologies “to enhance guest experiences at every stage”. Riyadh Air, Saudi Arabia’s digitally-native airline, has signed a strategic partnership with Artefact aimed at revolutionising the aviation industry through Artificial Intelligence (AI) applications. Utilising cutting-edge cloud […]

Hartsfield-Jackson Atlanta International Airport has welcomed the opening of Tropical Smoothie Cafe, completing expansion of Concourse T which began last year. This project is led by Paradies Lagardère. Hartsfield-Jackson Atlanta International Airport has welcomed the opening of Atlanta-based Tropical Smoothie Cafe, completing the expansion of Concourse T that began late last year. The extended terminal ends […]

American Express’ newly-renovated lounge has opened in Stockholm Arlanda Airport’s T5. With its almost 700sqm of Nordic-inspired design, the lounge is American Express’ largest in the Nordic region to date. American Express’ newly-renovated, double-sized lounge has opened at the Marketplace in Stockholm Arlanda Airport’s Terminal 5. With its almost 700sqm of Nordic-inspired design, the lounge, […]

Hamilton International Airport in Ontario is introducing SITA’s passenger solutions for faster check-in and boarding. This is part of the airport’s commitment to providing passengers with a seamless CX. John C. Munro Hamilton International Airport (Hamilton International) in Hamilton, Ontario is introducing SITA’s passenger solutions for easier, faster check-in and boarding. SITA will introduce 28 […]

United Airlines has launched a digital tool on its app and website, making it easier for customers who use wheelchairs to find flights that can accommodate the dimensions of their personal mobility device. United Airlines has launched a new digital tool on its app and website, which makes it easier for customers who use wheelchairs to find […]

Malaysia Airlines has announced that RECARO Aircraft Seating will furnish its brand-new A330neo aircraft with the CL3810 Economy Class seat. The carrier is the first in South East Asia to feature the CL3810. Malaysia Airlines has announced that RECARO Aircraft Seating will furnish its brand-new Airbus A330neo aircraft with the CL3810 Economy Class seat. The […]

airBaltic has conducted an initial test of SpaceX’s Starlink internet connectivity system onboard its Airbus A220-300 aircraft, as the airline aims to provide every passenger with seamless, high-speed internet access throughout their journey without hassles or login pages. airBaltic has conducted an initial test of SpaceX’s Starlink internet connectivity system onboard its Airbus A220-300 aircraft. The ground test was conducted […]