Category: Travel

KLM, Amsterdam Airport Schiphol and IDEMIA are among the stakeholders collaborating on a Digital Travel Credential pilot project until 31 March 2024. Digitisation makes checks faster and more efficient. On 29 February 2024, a KLM flight from Montreal landed at Amsterdam Airport Schiphol carrying passengers who used a Digital Travel Credential (DTC) to guide them […]

Glasgow Airport and Connected Places Catapult are collaborating on a set of accessibility technology trials, including Artificial Intelligence and Augmented Reality, as part of the Connected Airport Living Lab programme. Glasgow Airport and Connected Places Catapult – the UK’s innovation accelerator for cities, transport, and place leadership – are collaborating on a set of accessibility […]

Cincinnati/Northern Kentucky International Airport (CVG) employs innovative approaches to understand and meet passenger preferences in the commercial and retail environment. Ahead of his participation in the FTE Ancillary & Retailing event (co-located with FTE EMEA in Dublin on 11-13 June 2024), Carlos Ruiz, Director of Commercial Management, CVG, explains the airport’s focus on personalisation, collaboration […]

Future Travel Experience (FTE) is taking its engagement with airport commercial leaders to the next level through the FTE World Airport Retailing Working Group. This initiative provides a platform – and is building a community – in which the brightest, most progressive minds in the commercial sector globally can network and share ideas, visions and […]

Passengers at Munich Airport can now shop at a self-driving robot. Snackbot ‘JEEVES’ offers a selection of chilled soft drinks and snacks that can be purchased via various cashless payment methods. With the introduction of the JEEVES service robot, passengers at Munich Airport can now shop at a self-driving robot. Robotics is one of the […]

In a significant next step on its Artificial Intelligence (AI) Roadmap, the European Union Aviation Safety Agency (EASA) has published Issue 2 of its Concept Paper on Artificial Intelligence (AI) and Machine Learning (ML). This second issue offers the potential to enhance four aviation pillars – safety, efficiency, sustainability, and passenger experience – and positions […]

British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan. British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and […]

Future Travel Experience’s role as a dynamic community catalyst and enabler of industry transformation is being spearheaded via its three Communities – the FTE Digital, Innovation & Startup Hub, Baggage Innovation Working Group, and World Airport Retailing Working Group. Each Community brings together the industry’s most progressive minds in a welcoming, informal group providing invaluable opportunities for knowledge-sharing, […]

New technology that confirms the validity of a traveller’s identification and their flight information in real time is now in use at the TSA security checkpoints at Virginia’s Norfolk International Airport. New technology that confirms both the validity of a traveller’s identification and their flight information in real time is now in use at the […]

oneworld and Swissport have opened new lounges at Amsterdam Airport Schiphol. Both lounges are located in Lounge 2 at AMS, offering travellers flying to non-Schengen destinations a luxurious place to relax. The oneworld alliance and Swissport have opened new lounges at Amsterdam Airport Schiphol (AMS). Both lounges are located in Lounge 2 at AMS, offering […]