Category: Travel

Delta Air Lines’ Fly Delta App is getting a major upgrade. Fly Delta 6.0 includes new and updated features, functionality and experiences designed to reimagine how customers can engage with the airline. Delta Air Lines’ Fly Delta App is getting a major upgrade. Fly Delta 6.0 is the most comprehensive update to the app since […]

Startup airline Beond is an all-premium leisure-focused carrier, which launched its first commercial service in November 2023. In this interview, ahead of his participation at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024), Tero Taskila, CEO & Co-Founder, shares how Beond is responding to key CX trends, including personalisation, […]

COLOGNE, May 8, 2024 — The European Union Aviation Safety Agency (EASA) has launched the second release of its digital space for the exchange of information on air taxis and drones with a focus on privacy concerns. The Innovative Air Mobility (IAM) Hub was launched in December 2023 and enables cities, regions, national authorities, operators, and manufacturers […]

We are in the midst of a robotics revolution. There is huge potential for robotics, automation and Artificial Intelligence (AI) to significantly enhance operational efficiencies and customer experience. In these exclusive interviews ahead of their participation in the FTE Aviation & Robotics Summit (Pittsburgh, 14-16 May 2024), Bernadette Berger, Director of Innovation, Alaska Airlines; Naashom […]

Emirates has announced it will be completely refurbishing another 43 A380s and 28 777s, expanding its retrofit programme to 191 aircraft as part of “a clear commitment to elevating the customer experience”. Emirates has announced it will be completely refurbishing another 43 A380s and 28 Boeing 777s, expanding its retrofit programme to 191 aircraft. The […]

Scoot – the low-cost subsidiary of Singapore Airlines (a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024) – has started operating its first Embraer E190-E2 aircraft for an enhanced CX. Scoot – the low-cost subsidiary of Singapore Airlines (a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024) – has started […]

Plaza Premium Group is launching the Flight Club restaurant at Kuala Lumpur International Airport T1, the third outlet in the Flight Club brand at KLIA, alongside Flight Club Signature and Flight Club Grab and Go. Plaza Premium Group is launching the Flight Club restaurant at Kuala Lumpur International Airport (KLIA) Terminal 1, the third and […]

Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has signed an agreement to purchase 1,000 tonnes of neat Neste MY Sustainable Aviation Fuel. Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has signed an agreement with Neste to purchase 1,000 tonnes […]

The FTE Baggage Innovation Working Group (BIWG) is an unparalleled community, providing invaluable opportunities for knowledge-sharing, business development, networking and fun. The next in-person BIWG members’ meeting takes place in Pittsburgh on 14 May 2024, alongside the FTE Aviation & Robotics Summit, and includes an exclusive tour of Pittsburgh International Airport’s (PIT) baggage system. Upcoming […]

The following article was published by Future Travel Experience Eric Léopold, Founder & Managing Director, Threedot and Content Director, FTE Ancillary & Retailing, shares his perspective on the evolution of airline retailing and key industry trends. The FTE Ancillary & Retailing event takes place in Dublin on 11-13 June 2024, co-located with FTE EMEA, and […]