Author: Lauren Bridgstock, Research Associate, Healthcare Communication, Faculty of Health and Education, School of Nursing and Public Health, Manchester Metropolitan University

Halfpoint/Shutterstock On a busy hospital ward, a nurse says “wonderful, wonderful” as a patient with dementia completes a task. It sounds simple, but moments like this can play an important role in how care gets done. Building on my doctoral research, a recent study I co-authored with colleagues examines how praise is used in the […]