Emirates’ Business Class passengers can now select their hot main meal between 14 days and 24 hours before departure across the airline’s four German gateways. This further enables the airline to ensure customers always receive their favourite meals.
Last year, Emirates introduced the service for Business Class passengers on its busiest routes including Hamburg, and has since expanded the offer to more points in its global network. Emirates’ Business Class customers can now pre-order inflight meals on flights departing from Hamburg, Frankfurt, Munich and Düsseldorf. The service is now available on more than 100 routes worldwide. To date, more than 135,000 pre-orders have already been delivered on over 30,000 flights. Every day, more than 400 meals are pre-ordered by Emirates’ customers.
From 14 days up to 24 hours before departure, guests can view the menu for their flight online or via the Emirates app and choose from a range of regionally inspired dishes with local ingredients. Special meals, which cater for dietary, religious or nutritional preferences, can also be pre-ordered.
The pre-orders are added to existing AI-supported data for tracking customer preferences and information from the cabin crew, which enables the menu planning and the optimal loading of the aircraft with food. Onboard, cabin crew use a specially developed app to view the meal selection and serve the guest the desired dish. The new offering is a further service initiative for digital passenger convenience when travelling.
