Category: Travel

Amsterdam Airport Schiphol, an Airport Lab Network Partner of the FTE Baggage Innovation Working Group, has purchased 30 new lifting aids as it continues to improve working conditions in the baggage hall. Amsterdam Airport Schiphol, an Airport Lab Network Partner of the FTE Baggage Innovation Working Group, has purchased 30 new lifting aids as it […]

Cathay Pacific is introducing a contemporary range of plant-based dishes developed in collaboration with Hong Kong-based plant-forward restaurant, VEDA by Ovolo. The aim is to “bring memorable experiences”. Cathay Pacific is bringing customers a new contemporary range of plant-based dishes developed in collaboration with leading Hong Kong-based plant-forward restaurant, VEDA by Ovolo. This innovative partnership […]

Fresno Yosemite Airport passengers will begin to see a transition in food & beverage offerings this month as part of the airport’s new concessions programme, bringing “a unique airport dining experience”. Passengers travelling through Fresno Yosemite International Airport will begin to see a transition in food & beverage offerings this month as part of the […]

Lufthansa is enhancing its onboard offering with an expanded inflight service that will offer more choice, more entertainment and more sustainability in the future, as part of ongoing CX innovation efforts. Lufthansa’s inflight service is being expanded and will offer more choice, entertainment and sustainability in the future. Starting in mid-August, Business Class passengers on […]

Heathrow has enlisted a former undercover police officer to train colleagues on how to spot the body language typical of anxious travellers and help them de-stress for a “seamless and enjoyable” experience. Heathrow Airport has enlisted a former undercover police officer to train colleagues on how to spot the body language typical of an ‘Airport […]

International Airlines Group and Microsoft have signed the largest co-funded purchase agreement for Sustainable Aviation Fuel emissions reductions globally, where both parties are funding part of the cost. International Airlines Group (IAG) and Microsoft have signed the largest co-funded purchase agreement for Sustainable Aviation Fuel (SAF) emissions reductions globally, where both parties are funding part […]

The shortlists for the FTE Airline and Airport Pioneer Awards 2023 have been unveiled. Three airlines and three airports will be crowned the winners for their outstanding efforts to transform the passenger experience and define the future of the industry by innovating in areas such as Metaverse and Mixed Reality through to biometrics, robotics, sustainability […]

The TSA has installed two state-of-the-art CT scanners at West Virginia Yeager Airport, streamlining the security experience as travellers will no longer need to remove laptops and liquids from hand baggage. The Transportation Security Administration (TSA) has installed two new state-of-the-art computed tomography (CT) checkpoint scanners at West Virginia International Yeager Airport. The scanners enhance […]