Changi Airport fully reopens refreshed Terminal 2 elevating CX

Changi Airport (a Headline Partner of FTE APEX Asia Expo, 8-9 November 2023, Singapore) has fully reopened Terminal 2, following 3.5 years of expansion to “elevate the Changi Experience to new heights”. At the heart of T2’s departure hall is a 14m-tall digital display, dubbed ‘The Wonderfall’. Changi Airport (a Headline Partner of FTE APEX […]

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Kaunas Airport installing next-gen aviation security scanners

Kaunas Airport is installing next-gen aviation security scanners and baggage handling lines. The three CT scanners in the departures zone will be in place in November, with testing planned during December. Kaunas Airport is installing next-gen aviation security scanners and baggage handling lines. The three CT scanners in the departures zone will be in place […]

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London Stansted to “transform airport experience” with extension

London Stansted has received planning permission to extend its terminal building, transforming the airport experience at every step of the journey from check-in on departure to immigration on arrival. London Stansted Airport has received planning permission to extend its terminal building. The extension will transform the airport experience and provide capacity to accommodate growth towards the airport’s approved […]

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Brisbane Airport embarks on biggest ever transformation

Brisbane Airport is embarking on its biggest ever transformation, with a $5 billion Future BNE investment programme to create a better airport experience. Future BNE includes upgrades to the Domestic Terminal, International Terminal and continued planning for a new Terminal 3 Precinct. Brisbane Airport is embarking on its biggest ever transformation, with a $5 billion Future […]

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LAX brings more personalisation to digital retail and F&B ordering

Los Angeles World Airports has partnered with Airport Dimensions, Servy, and Unibail-Rodamco-Westfield to bring a new level personalisation to digital retail and F&B ordering at Los Angeles International Airport. In a first-of-its-kind development at Los Angeles International Airport (LAX), Servy and Airport Dimensions (a Platinum Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) […]

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Emirates now offering inflight meal pre-ordering across 92 routes

As part of its focus on digitally-enabled journeys and innovation, Emirates is now offering its inflight meal pre-ordering service across 92 routes. This adds to existing AI-enabled customer preference tools. The Emirates inflight meal pre-ordering service is live across 92 routes globally, with 30 new routes including Riyadh, Jeddah, Delhi, Mumbai and Kuala Lumpur now […]

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British Airways completes refresh of lounge at Heathrow T5B

British Airways has completed the final phase of its lounge refresh at London Heathrow Airport’s Terminal 5 B gates, with a range of improvements for customers to experience ahead of their flight. British Airways has completed the final phase of its lounge refresh at London Heathrow Airport’s Terminal 5 B gates, with a range of […]

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EASA published first Easy Access Rules for Information Security

The European Union Aviation Safety Agency (EASA) has published the first Easy Access Rules (EAR) for Information Security. This publication contains the rules and procedures for the management of information security risks with a potential impact on aviation safety for organisations and authorities, displayed in a consolidated, easy-to-read format, with advanced navigation features through links […]

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FTE Hub 2024 themes of AI, Robotics and IoT “together will create the next generation of travel experience”

After moderating the ‘AI Symposium’ at the recent FTE Global event, Javed Malik, Chair of the Advisory Board, Ink Innovation, spoke to Future Travel Experience about his role as a Captain of the reimagined FTE Digital, Innovation & Startup Hub. In this video interview, he shares how the relaunched FTE Hub will be different in […]

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Experiences and collaboration key to the reimagined FTE Hub

Following his participation at the recent FTE Global event, Future Travel Experience caught up with Kevin Kleist, Senior Emerging Trends Advisor, Southwest Airlines and Head of Innovation, Digitalisation & Startup Engagement, FTE. In this video interview, he shares plans for the reimagined FTE Digital, Innovation & Startup Hub, including a new line-up of Captains, new community-focused approach, and […]

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