Belfast City Airport opens Aspire Lounge “to deliver exceptional CX”

Luke Hayhoe, Commercial Director for UK and Ireland, Swissport; Graham Allen, Head of Lounges for UK and Ireland, Aspire; Katy Best, Commercial Director, Belfast City Airport; David Collyer, Regional Head of UK and Ireland, Aspire; Matthew Hall, Belfast City Airport Chief Executive; Pete Snodden, local radio personality; and Heather Wilson, Lounge Manager, Belfast City Airport, […]

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JFKIAT introduces Synect’s Readyseego at JFK T4 to optimise passenger flow

JFKIAT – the operator of Terminal 4 at JFK International Airport – is deploying Synect’s ReadySeeGo® solution to optimise passenger flow, capacity and automation at the terminal’s security checkpoints. JFKIAT – the operator of Terminal 4 at JFK International Airport – has announced it is deploying Synect’s ReadySeeGo® solution to optimise passenger flow, capacity and automation […]

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Training for Success – Leading the way with CBTA

The European Union Aviation Safety Agency (EASA) and EUROCONTROL organised a 2-day Workshop on 20-21 November 2023 at the EUROCONTROL Aviation Learning Centre in Luxembourg about the introduction of competency-based training and assessment (CBTA) in air traffic controller (ATCO) training. CBTA is the preferred International Civil Aviation Organization (ICAO) method for designing and implementing training […]

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easyJet to offer bag collection, delivery, and door-to-door services

easyJet is offering new luggage collection, delivery, and door-to-door services in collaboration with Airportr – a Partner of the FTE Baggage Innovation Working Group – initially from LGW and GVA. easyJet has launched a new luggage collection, delivery and door-to-door service in partnership with baggage collection and delivery specialist, Airportr (a Partner of the FTE […]

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Cyprus Airways selects AirFi wireless IFE for growing fleet

Cyprus Airways has deployed AirFi’s wireless inflight entertainment across its fleet of Airbus aircraft, enabling passengers to access digital entertainment on their personal electronic devices. Cyprus Airways has deployed airline technology provider AirFi’s wireless inflight entertainment across its fleet of Airbus aircraft. As part of its focus on innovation and customer service, the airline is […]

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Hamad Airport collaborates with Cisco on digital innovation

Hamad Airport has announced a collaboration with Cisco to advance its digital transformation agenda, revolutionise its operations, enhance customer experience, and leverage innovative technologies. Hamad International Airport has announced a collaboration with Cisco to advance its digital transformation agenda, revolutionise its operations, enhance customer experience, and leverage innovative technologies. This collaboration is based on a […]

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Insights into FTE/Fast Future Study on Tomorrow’s Customer 2030

The inspirational conference agenda at the recent FTE APEX Asia Expo included a fascinating Virtual Keynote from Rohit Talwar, CEO, Fast Future. He shared exclusive insights into the findings of the groundbreaking study on ‘Tomorrow’s Customer 2030’ conducted by Future Travel Experience in partnership with Fast Future. The study draws on a global passenger survey […]

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Sydney Airport launches Google Maps Indoor Live View

Google has launched Indoor Live View at Sydney Airport. The new Augmented Reality feature on Google Maps will transform passenger wayfinding in the terminals for “an enjoyable and smooth travel experience”. In a first for an Australian airport, Google has launched Indoor Live View at Sydney Airport. The new Augmented Reality (AR) feature on Google […]

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Icelandair implements BAGTAG Passenger Solution

Icelandair is implementing electronic bag tags for passengers. The Passenger Solution from BAGTAG – a Strategic Partner of the FTE Baggage Innovation Working Group – will provide seamless baggage check-in. After becoming the first airline to implement the Crew Solution from BAGTAG (a Strategic Partner of the FTE Baggage Innovation Working Group), Icelandair has announced […]

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EASA hosts inaugural meeting of Member State Network on aviation decarbonisation

COLOGNE, November 16 – The European Union Aviation Safety Agency (EASA) hosted the inaugural meeting of the ReFuelEU Aviation Member States Network on November 16. The Network will serve as a forum for exchange on implementation experiences, challenges, and promotion of best practices in the path of making aviation more environmentally friendly. It will focus […]

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