A deep-dive into London Gatwick North Terminal transformation

London Gatwick recently announced the biggest-ever transformation of its North Terminal, which will be completed in early 2024. In this deep-dive interview, Rachel Bulford, Retail Director, London Gatwick, shares how the redevelopment will transform the passenger experience, “simplify the journey though the airport”, and deliver more personalisation. Rachel Bulford, Retail Director, London Gatwick: “We are […]

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Milan Bergamo Airport continues infrastructure projects

Continuing its development as a competitive, modern airport, Milan Bergamo has begun further major investment, including a new terminal enlargement, as it goes “above and beyond” to cater for passengers. Continuing its development as a competitive, modern airport, Milan Bergamo has begun further expansion works with major investment including a new terminal enlargement. “We have […]

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Biman Bangladesh Airlines supercharges connectivity

Biman Bangladesh Airlines has partnered with SITA to adopt a suite of state-of-the-art connectivity solutions designed to optimise operations and “ensure smooth and reliable air travel for passengers”. Biman Bangladesh Airlines has partnered with SITA to adopt a suite of state-of-the-art connectivity solutions designed to increase network speeds, optimise the airline’s operations, and reduce expansion […]

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Airlines in Munich Airport T1 simplify shared IT infrastructure

Munich Terminal 1 Airline Club, a group of carriers operating from Terminal 1 at Munich Airport, has adopted Amadeus cloud technology to simplify and improve the passenger service operations of its members. Munich Terminal 1 Airline Club, a group of carriers operating from Terminal 1 at Munich Airport, has adopted Amadeus cloud technology to simplify […]

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United Airlines debuts new domestic First Class seat

United Airlines has introduced a new domestic First Class seat that includes a wireless charging station in every arm rest. The new United First seat is described as “designed around the modern traveller”. United Airlines has introduced a new domestic First Class seat that includes a wireless charging station in every arm rest. The new […]

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EASA publishes AMC and GM to support implementation of Part-IS

  The European Union Aviation Safety Agency has published Acceptable Means of Compliance and Guidance Material (AMC/GM) to assist organisations and Member States in complying with the Part-IS regulatory package contained in Delegated Regulation (EU) 2022/1645 and Implementing Regulation (EU) 2023/203. The AMC and GM to Part-IS consists of three documents issued with different ED […]

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Fort McMurray Airport joins Hidden Disabilities Sunflower Program

Fort McMurray International Airport has enrolled in the Hidden Disabilities Sunflower Program, with the aim of ensuring that “employees and partners can better support passengers in their airport journey”. Fort McMurray International Airport has enrolled in the Hidden Disabilities Sunflower Program, meaning Sunflower wristbands, lanyards and pins are now available to anyone travelling through the […]

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A deep-dive into phase 2 of the Manchester Airport transformation

Manchester Airport recently started work on the next major phase of its comprehensive £1.3 billion Transformation Programme. In this deep-dive interview, Jill Fraser, Transformation Programme Delivery Director, Manchester Airports Group, shares how the programme will “revolutionise the customer experience”, the innovative technologies being implemented, and plans for more personalisation. Jill Fraser, Transformation Programme Delivery Director, […]

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Melbourne Airport implementing major baggage upgrade

Melbourne Airport is expanding its International Terminal and installing a new state-of-the-art baggage processing system “to track every bag at every moment of the journey from check-in to the aircraft”. Melbourne Airport is expanding its International Terminal footprint and installing a new state-of-the-art baggage processing system, replacing the current system of conveyer belts with a […]

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