Budapest Airport’s ‘BUD Symphony’ Gala – elevating excellence and celebrating success

Budapest Airport proudly hosted its Annual Award Gala last night, a spectacular event that celebrated achievements and highlighted successes, in a unique and engaging manner for all who attended. The concept of the evening, aptly named ‘BUD Symphony – Elevating Excellence’, reflected the airport’s commitment to innovation, teamwork, and forging strong partnerships. The message throughout […]

Continue Reading

Condor selects Recaro Aircraft Seating to elevate CX in Economy

Condor has chosen Recaro Aircraft Seating for the Economy cabins of its new Airbus fleet, “providing comfort and functionality”. The order includes 28 A321s and 13 A320s to be delivered from 2024 to 2028. Photo: Condor Condor has chosen Recaro Aircraft Seating for the Economy Class cabins of its new Airbus fleet with the BL3710 […]

Continue Reading

KLM, AMS, IDEMIA and more launch Digital Travel Credential pilot

KLM, Amsterdam Airport Schiphol and IDEMIA are among the stakeholders collaborating on a Digital Travel Credential pilot project until 31 March 2024. Digitisation makes checks faster and more efficient. On 29 February 2024, a KLM flight from Montreal landed at Amsterdam Airport Schiphol carrying passengers who used a Digital Travel Credential (DTC) to guide them […]

Continue Reading

Glasgow Airport to trial new AI and Augmented Reality technology

Glasgow Airport and Connected Places Catapult are collaborating on a set of accessibility technology trials, including Artificial Intelligence and Augmented Reality, as part of the Connected Airport Living Lab programme. Glasgow Airport and Connected Places Catapult – the UK’s innovation accelerator for cities, transport, and place leadership – are collaborating on a set of accessibility […]

Continue Reading

CVG embracing personalisation, collaboration & cutting-edge tech

Cincinnati/Northern Kentucky International Airport (CVG) employs innovative approaches to understand and meet passenger preferences in the commercial and retail environment. Ahead of his participation in the FTE Ancillary & Retailing event (co-located with FTE EMEA in Dublin on 11-13 June 2024), Carlos Ruiz, Director of Commercial Management, CVG, explains the airport’s focus on personalisation, collaboration […]

Continue Reading

LHR, DOH, Vantage & more discuss airport commercial innovation

Future Travel Experience (FTE) is taking its engagement with airport commercial leaders to the next level through the FTE World Airport Retailing Working Group. This initiative provides a platform – and is building a community – in which the brightest, most progressive minds in the commercial sector globally can network and share ideas, visions and […]

Continue Reading

Autonomous robot now selling drinks and snacks at Munich Airport

Passengers at Munich Airport can now shop at a self-driving robot. Snackbot ‘JEEVES’ offers a selection of chilled soft drinks and snacks that can be purchased via various cashless payment methods. With the introduction of the JEEVES service robot, passengers at Munich Airport can now shop at a self-driving robot. Robotics is one of the […]

Continue Reading

EASA publishes Artificial Intelligence Concept Paper Issue 02 ‘Guidance for Level 1 & 2 machine learning applications’

In a significant next step on its Artificial Intelligence (AI) Roadmap, the European Union Aviation Safety Agency (EASA) has published Issue 2 of its Concept Paper on Artificial Intelligence (AI) and Machine Learning (ML). This second issue offers the potential to enhance four aviation pillars – safety, efficiency, sustainability, and passenger experience – and positions […]

Continue Reading

British Airways launches £7bn transformation plan

British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan. British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and […]

Continue Reading

Tampa Airport hosts landmark joint meeting of FTE Communities

Future Travel Experience’s role as a dynamic community catalyst and enabler of industry transformation is being spearheaded via its three Communities – the FTE Digital, Innovation & Startup Hub, Baggage Innovation Working Group, and World Airport Retailing Working Group. Each Community brings together the industry’s most progressive minds in a welcoming, informal group providing invaluable opportunities for knowledge-sharing, […]

Continue Reading