EASA Annual Safety Review 2023 published

The EASA 2023 Annual Safety Review (ASR) is now online. The 2023 edition looks at the safety performance of the European aviation system in 2022. This, and other analyses carried out by EASA in collaboration with the National Aviation Authorities (NAAs) and industry is used to support the decision-making that is reflected in the European Plan for Aviation […]

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Star Alliance announced as an official partner of FTE Global and FTE APEX Asia Expo 2023 events

Future Travel Experience is delighted to announce that Star Alliance has signed up as a Strategic Partner of FTE Global 2023 (19-21 September, Los Angeles) and a Headline Partner of FTE APEX Asia Expo 2023 (8-9 November, Singapore). Star Alliance comprises 26 member airlines, each with its own distinctive culture and style of service, but unified by their passion for […]

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easyJet expands customer initiatives with twilight bag drop at GLA

easyJet has expanded its twilight bag drop service to Glasgow Airport, as part of new customer initiatives “for a quicker and easier journey”. The service is free for travellers on early morning flights. easyJet has expanded its twilight bag drop service to Glasgow Airport. The free service provides customers on early morning flights with the […]

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Southwest’s customer-centric approach to managing disruption

The inspirational agenda at FTE Global (Los Angeles, 19-21 September 2023) includes a session in the Future Mobility & Customer Journey conference focused on advanced approaches to managing disruption situations for the benefit of passengers, which will be led by Michelle Buckley, Managing Director, Customer Engagement, Southwest Airlines. In this interview, Buckley previews what delegates […]

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DFW Airport enhances “commitment to sustainability & innovation”

As part of its commitment to achieve net-zero carbon emissions by 2030, DFW Airport has started construction of an electric Central Utility Plant that will provide sustainably-powered heating and cooling. As part of its commitment to achieve net-zero carbon emissions by 2030, Dallas Fort Worth International Airport (DFW) has started construction of a new, electric […]

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Hamad Airport relaunches premium valet parking services

Hamad Airport has relaunched its premium valet parking services, offering even greater value-added benefits. The ticketless and cashless process is designed “to ensure the utmost convenience for passengers”. Hamad International Airport has relaunched its premium valet parking services, now offering even greater value-added benefits. The service, available at the departures curbside near gate 1, is […]

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Oakland Airport completes $11 million terminal security exit project

Oakland International Airport has completed its $11 million Terminal 2 Security Exit Project. The exit upgrade increases security at the airport and features new art that will welcome passengers to Oakland. Oakland International Airport has completed its Terminal 2 Security Exit Project. The exit upgrade increases security at the airport and features new art that […]

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British Airways expands IFE with Edinburgh Fringe festival content

British Airways is showcasing seven stand-up comedy gigs from the Edinburgh Fringe festival throughout August. Spafax has enabled the carrier to showcase the content on its inflight entertainment system. British Airways is showcasing seven distinct stand-up comedy gigs from Edinburgh Fringe comedy festival throughout August. Spafax has enabled the carrier to showcase the content on […]

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Emirates unveils collection of First and Business Class amenity kits

Emirates has unveiled a collection of Bulgari amenity kits for the Autumn/Winter season in First and Business Class, in keeping with its “commitment to providing an exceptional customer experience onboard”. Emirates has unveiled a new collection of Bulgari amenity kits for the Autumn/Winter season in First and Business Class. The range features new colour palettes […]

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Icelandair becomes first airline to launch BAGTAG Crew Solution

Icelandair is to launch the Crew Solution from BAGTAG – a Strategic Partner of the FTE BIWG. After a successful PoC, it is introducing the innovation to “streamline processes and offer smooth journeys”. Icelandair has announced the launch of the Crew Solution from BAGTAG – a Strategic Partner of the FTE Baggage Innovation Working Group. After […]

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