Category: Travel

Alaska Airlines – a Partner of the FTE Baggage Innovation Working Group – has opened a cutting-edge space at SFO’s Harvey Milk Terminal 1. The premium and enhanced CX includes automated bag drop. Photo: Ingrid Barrentine Alaska Airlines – a Partner of the FTE Baggage Innovation Working Group – has started welcoming travellers to a new, […]

The new Delta One Lounge at New York’s JFK International Airport – the first of its kind, and larger than any Delta Sky Club – is designed to offers a variety of experiences and amenities for the premium traveller. Delta is ready to welcome guests to its newest and most exclusive destination – the Delta […]

 Following her address at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024), Future Travel Experience caught up with Charlotte Posada-Kandel, Manager Ancillary Products, SunExpress. In this video interview, she shares the airline’s ‘360+5’ journey towards offering a more tailored, customer-centric proposition, as well as the core technology changes […]

Jacksonville International Airport has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times, as part of its commitment to deliver world-class terminal experiences. Jacksonville International Airport (JAX) has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times and enhance the passenger experience at its terminal. […]

The Management Board of Munich Airport on a tour of the construction site for the new Terminal 1 pier: Jost Lammers, CEO, Munich Airport; Nathalie Leroy, Chief Financial Officer and Director of Infrastructure, Munich Airport; and Jan-Henrik Andersson, Chief Commercial Officer and Chief Security Officer, Munich Airport. Munich Airport is progressing rapidly with the development […]

Cathay Pacific is collaborating with FlightPath3D to blend flight tracking with the airline’s IFE. ‘My Journey’ incorporates a customised welcome experience, flight preview mode, and inflight exploration. Cathay Pacific is collaborating with FlightPath3D to launch an experience that seamlessly blends flight tracking with the airline’s inflight entertainment (IFE). Called ‘My Journey’, the innovative integrated graphic […]

Riyadh Air, Saudi Arabia’s newest national airline, has partnered with CellPoint Digital to implement its Payment Orchestration solution. The digitally-native airline will launch commercial operations in 2025. Riyadh Air, Saudi Arabia’s newest national airline, has partnered with CellPoint Digital to implement its Payment Orchestration solution. The digitally-native airline is scheduled to launch commercial operations in […]

SEA Milan Airports has implemented the Pocket Flights next-generation flight information solution from AirportLabs at both Malpensa and Linate airports, as part of its commitment to leveraging cutting-edge tech. SEA Milan Airports has implemented the Pocket Flights next-generation flight information solution from AirportLabs at both Malpensa and Linate airports. PocketFlights is a user-friendly solution designed […]

Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a new ‘Digiport’ platform, including a WhatsApp chatbot and a ‘Smart Boarding’ process powered by Artificial Intelligence (AI). Aeroporti di Roma (ADR) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a new […]

The best-ever Future Travel Experience event in Europe – the co-located FTE EMEA and FTE Ancillary & Retailing – took place at the RDS Dublin on 11-13 June 2024, with some 700 registrations. Firmly established as the definitive event for the EMEA region, at which air transport meets innovation, the show was delivered with the support of […]