Queenstown Airport to install Elenium bag drop and kiosk facilities

Queenstown Airport is enhancing the passenger experience with a major terminal upgrade, including new bag drop and kiosk technology provided by Elenium. Queenstown Airport is enhancing the passenger experience with a major terminal upgrade, including new bag drop and kiosk technology provided by Elenium. “We are pleased to partner with Elenium again on a technology […]

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Frankfurt Airport transforms security with new CT technology

A new security lane design from Vanderlande, known as ‘MX2’, is providing security efficiencies at Frankfurt Airport. The innovative concept, which uses a CT scanner from Leidos, enables passengers to place their hand luggage on both sides of the scanner and retrieve it in the same way. A trial operation got underway in Terminal 1’s […]

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Air China installs Recaro lie-flat business class seat on A350s

Air China has introduced a “minisuite in the sky” with installation of Recaro’s lie-flat business class seat on its Airbus A350s, featuring “additional privacy features and premier living space”. Air China has introduced a “minisuite in the sky” with installation of Recaro’s lie-flat business class seat on its Airbus A350s. The aircraft also features Recaro […]

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Top baggage trends to watch in 2023

Following January’s first FTE Baggage Innovation Working Group (BIWG) meeting of the year, we identify the top baggage trends to watch in 2023. In this interview, Darin Juby, Director Baggage Services, Greater Toronto Airports Authority, and Head of Baggage Transformation, Future Travel Experience, highlights several key areas that will help transform the baggage experience in […]

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Departures expansion opens at Sangster International Airport

Unveiling the commemorative plaque at the opening of Sangster International Airport’s newly-expanded departures area: Shane Munroe, CEO, MBJ Airports Limited; Hon. Audley Shaw, Minister of Transport & Works; and Audley Deidrick, President & CEO, Airports Authority of Jamaica. Jamaica’s Sangster International Airport, operated by MBJ Airports Limited, has opened its newly-expanded departures area. The new […]

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Porter Airlines unveils updated premium inflight service offering

Porter Airlines has unveiled details of its updated premium inflight service offering, with an emphasis on partnering with high-quality Canadian brands, and a focus on sustainability. (Photo: CNW Group/Porter Airlines) Porter Airlines has unveiled details of its updated premium inflight service offering, with an emphasis on partnering with high-quality Canadian brands. The carrier is elevating […]

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Delta continues transformation at New York hubs

Delta’s updated bag drop area at its newly consolidated Terminal 4 at New York-JFK Airport utilises the latest technology to improve efficiency. Delta is continuing the upgrade and expansion of its hubs at New York-LaGuardia Airport and New York-JFK Airport as part of its commitment to transforming the travel experience on the ground, as well […]

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Newark Liberty Airport’s new Terminal A officially open

The new $2.7 billion Terminal A at Newark Liberty International Airport is officially open for operations. The state-of-the-art facility features “an immersive digital journey” and “elevated passenger experience”. The new $2.7 billion Terminal A at Newark Liberty International Airport is officially open for operations. The state-of-the-art facility features digital technology, local artwork, and dining and […]

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VINCI Airports introduces innovative cell phone charging stations

VINCI Airports has introduced innovative cell phone charging stations at Guanacaste Airport in Costa Rica, as part of its efforts to reduce electricity consumption. The airport has installed fixed tables in the East boarding lounge where, through dynamos connected to pedals, energy can be generated by physical movement. VINCI Airports has introduced innovative cell phone […]

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Glasgow Airport trials special assistance passenger support app

Glasgow Airport is trialling an app designed to ensure all passengers who require additional support get the help they need. Approximately 25% of requests for special assistance are made on the day of travel and are not pre-arranged. The PRM Assist app supplements the current service, which is usually pre-arranged by the passenger via their […]

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