Startup LCC Bonza launches with “digitally-native strategy”

Startup low-cost airline Bonza launched operations last week, with ambitious plans to disrupt the Australian domestic market. Ahead of his Special Keynote at the co-located FTE EMEA/FTE Ancillary & Retailing 2023, taking place in Dublin on 23-25 May, Manish Raniga, CEO of Airline Investments, 777 Partners (owner of Bonza), explains the airline’s digitally-native and customer-centric […]

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Frankfurt Airport to introduce biometric passenger journey

Biometric touchpoints are to be installed across Frankfurt Airport, in collaboration with SITA and NEC, enabling travellers to seamlessly pass through each stage of the airport journey simply by scanning their face. Biometric touchpoints will be installed across Frankfurt Airport in spring 2023, in collaboration with SITA and NEC, enabling travellers to seamlessly pass through […]

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Capital A launches new AI-powered ‘Ask Bo’ chatbot

Maryanna Kim, Group Head of Corporate Communications & Consumer Affairs; Bo Lingam, Group CEO of AirAsia Aviation Group Limited; Kesavan Sivanandam, Chief Airport and Customer Experience Officer; and Tony Fernandes, CEO of Capital A, at the launch of ‘Ask Bo’. Capital A, parent company of AirAsia, has introduced a new chatbot, ‘Ask Bo’, with enhanced […]

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New Zealand airports upgrading security with advanced technology

New Zealand’s Aviation Security Service is equipping its five major international airports – Auckland, Christchurch, Dunedin, Queenstown and Wellington – with advanced checkpoint security technology supplied by Smiths Detection. New Zealand’s Aviation Security Service (AvSec) is equipping its five major international airports – Auckland, Christchurch, Dunedin, Queenstown and Wellington – with advanced checkpoint security technology […]

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Aeroporti di Roma creates ADR Ventures to support startups

Aeroporti di Roma has launched ADR Ventures – a new initiative to finance the development of projects in areas with high innovation potential, operating from the Innovation Hub at Rome Fiumicino Airport. Aeroporti di Roma has launched ADR Ventures – a new initiative to finance the development of projects in areas with high innovation potential, […]

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Qatar Airways introduces electronic bag tags

Qatar Airways is the first airline in the Middle East to innovate the passenger journey by introducing electronic bag tags. The concept is being produced and executed by BAGTAG, allowing travellers to check-in baggage using their smartphones. Qatar Airways is the first airline in the Middle East to innovate the passenger journey by introducing electronic […]

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Glasgow Airport becomes UK’s first ‘Connected Airport Living Lab’

Glasgow Airport has partnered with innovation accelerator Connected Places Catapult to create the UK’s first ‘Connected Airport Living Lab’, which will demonstrate and trial a series of innovative technologies. Pictured are: Andy Cliffe, Chief Executive Officer, AGS Airports; Paul Wilson, CBO, Connected Places Catapult; and Stuart Patrick CBE, Chief Executive, Glasgow Chamber of Commerce. Glasgow […]

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United invests in joint venture to develop Sustainable Aviation Fuel

United Airlines, Tallgrass and Green Plains are to invest up to a combined $50 million in a joint venture – Blue Blade Energy – to develop new Sustainable Aviation Fuel technology using ethanol. United Airlines, Tallgrass and Green Plains Inc. have announced a new joint venture – Blue Blade Energy – to develop and then […]

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Star Alliance Amsterdam Lounge now offers pay-as-you-go access

Star Alliance is now offering paid access to its branded lounge at Amsterdam Airport Schiphol, meaning it is available to all passengers travelling with member airlines regardless of membership status or cabin class. Star Alliance is now offering paid access to its branded lounge at Amsterdam Airport Schiphol. In addition to complimentary access for Star Alliance […]

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Lufthansa launches new “digital travel companion” app

Lufthansa has launched its new app, which has been redeveloped and optimised together with customers. Described as a “digital travel companion”, the app is designed to support travellers at all stages of their journey. Lufthansa has launched its new app, which has been redeveloped and optimised together with customers. The app features an improved, clear […]

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