Perth Airport enhances customer service and retail with hair salon

As part of efforts to partner with different types of outlets that offer a range of services, Perth Airport has welcomed the opening of a new hair salon to enhance its customer service and retail offering. As part of efforts to partner with different types of outlets that offer a range of services, Perth Airport […]

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JFK’s Terminal 4 enhances traveller experience with immersive art

Passengers can experience immersive art experiences while travelling through JFK International Airport’s Terminal 4, as JFKIAT – the operator of Terminal 4 – expands the T4 Arts & Culture Program to enhance travellers’ connection to New York City. Passengers can experience immersive art experiences while travelling through JFK International Airport’s Terminal 4, as JFKIAT – the operator […]

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Virgin Atlantic launches new menu across all cabins

Corneel Koster, Chief Customer and Operating Officer, Virgin Atlantic: “We’re pleased to mark the return of warmer days with an enhanced food and drinks service onboard. At Virgin Atlantic we’re always working to create unique and personal experiences for our customers, and delicious dishes and refreshments never go unnoticed. Delighting our customers is what our […]

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Denver Airport to enhance traveller experience with Ferris wheel

Denver International Airport is continuing to find ways to bring innovative experiences to travellers. As part of these efforts, in mid-2025 it will become the first airport in the world to have a Ferris wheel. Denver International Airport is continuing to find ways to bring innovative experiences to travellers. As part of these efforts, in […]

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Edmonton Airport introduces advance customs declaration

Travellers arriving at Edmonton International Airport on international flights can now submit an advance customs declaration. The initiative is part of efforts to explore innovative ways to deliver a better and faster border experience. The Canada Border Services Agency (CBSA) is exploring safe, secure and innovative ways to deliver a better and faster border experience […]

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Emirates staff train to assist travellers with hidden disabilities

To enhance support services for travellers with hidden disabilities, Emirates has rolled out specialised training to cabin crew and ground staff. It has also collaborated with Dubai Airport on a travel planner and autism friendly route to make the pre-boarding experience more seamless. With concerted efforts to further enhance support services for travellers with hidden […]

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Braathens Regional Airlines, Skellefteå Airport & ZeroAvia partner

Braathens Regional Airlines, Skellefteå Airport, municipal energy company Skellefteå Kraft, and ZeroAvia, are partnering to develop commercial routes using a hydrogen-electric powertrain, bringing zero-emission flights to Sweden. ZeroAvia has announced a four-party agreement to develop commercial routes using its hydrogen-electric powertrain systems on routes from Skellefteå Airport in North East Sweden. As part of the agreement, ZeroAvia will work […]

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Kaunas Airport expansion to deliver technological modernisation

Lithuanian Airports is preparing for the expansion of Kaunas Airport’s terminal, which will deliver technological modernisation, an enhanced passenger experience, and capacity to handle more than 800 passengers simultaneously. Lithuanian Airports has launched market consultations on an international public tender to be announced at the end of April to find a contractor for the expansion […]

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Qantas and Airbus to invest in biofuel refinery

The Qantas Group, Airbus and the Queensland Government are teaming up to invest in a biofuel production facility that will turn agricultural by-products into jet fuel. It is the first project funded under the Qantas and Airbus Australian Sustainable Aviation Fuel Partnership. The Qantas Group, Airbus and the Queensland Government are teaming up to invest […]

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Schiphol, nlmtd and TNW partner to accelerate innovation projects

Royal Schiphol Group is partnering with nlmtd and TNW, which have a global network of start-ups, to further accelerate innovation at the airport. The collaboration starts this spring with a trial involving self-driving buses. Royal Schiphol Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub), nlmtd and TNW (The Next Web) are […]

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