Category: Travel

Delta has launched ‘Delta Sync Exclusives’ – a first-of-its-kind platform to curate the onboard experience for passengers. The new digital experience for mobile devices brings together exclusive content, access and offers to customers. Delta Air Lines has launched ‘Delta Sync Exclusives’ – a first-of-its-kind platform to curate the onboard experience for passengers. First announced at […]

Qantas has reopened its Hong Kong International Lounge as part of its increased investment in customer experience across the network. The aim is “to ensure customers enjoy a high level of hospitality”. Qantas has reopened its Hong Kong International Lounge as part of a $100 million investment into its global lounge network. “Our customers have always loved the […]

At the epicentre of next week’s co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 23-25 May 2023) will be the region’s largest and most respected innovation competition – the FTE Innovate Awards. There are three awards categories: Finnair, KLM and Lufthansa are shortlisted for Most Innovative Airline Initiative; Aeroporti di Roma, Avinor, FraAlliance and […]

The co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 23-25 May 2023, will feature an outstanding exhibition of established global industry providers and our largest-ever showcase of startups. The exhibition will provide a concentrated showcase of the latest products, services and solutions to help redefine the end-to-end passenger experience, […]

The European Union Aviation Safety Agency (EASA) is pleased to announce the release of its AI Roadmap 2.0, which aims at taking the human-centric approach to the integration of artificial intelligence (AI) in aviation one step further. The updated roadmap expands upon the initial proposal that was published in February 2020, drawing upon the experience […]

Alaska Airlines has responded to passenger feedback by introducing expanded meal selections in both First Class and the main cabin. This includes doubling the number of pre-order options in the main cabin. Photo by Ingrid Barrentine Alaska Airlines has responded to passenger feedback by introducing expanded meal selections in both First Class and the main […]

IndiGo is installing RECARO Aircraft Seating’s BL3710 economy class seat on its fleet of 75 brand-new A321/A320neo aircraft to “elevate the overall travel experience for customers, providing them with more comfort and convenience”. IndiGo is installing RECARO Aircraft Seating’s BL3710 economy class seat on its fleet of 75 brand-new A321/A320neo aircraft. Outfitted in a customised […]

Boston Logan Airport has welcomed the opening of a new lounge by Airport Dimensions, which has partnered with JPMorgan Chase & Co. on the Chase Sapphire Lounge by The Club, “setting a new trend in airport lounge hospitality”. Boston Logan International Airport has welcomed the opening of a new lounge by Airport Dimensions, which has […]

Manchester Airport has unveiled plans for 27 new restaurants and retail units in its brand-new Terminal 2, opening in 2025. The aim is to “provide a more varied and comprehensive retail experience”. Manchester Airport has unveiled plans for 27 new restaurants and retail units in its brand-new Terminal 2, opening in 2025 as part of […]

Emirates has committed US$200 million to fund research and development projects focused on sustainability. It will identify partnerships with organisations working on solutions in advanced fuel and energy technologies. Emirates has committed US$200 million to fund research and development projects focused on reducing the impact of fossil fuels in commercial aviation. The airline will identify […]