Category: Travel

Lufthansa is enhancing its onboard offering with an expanded inflight service that will offer more choice, more entertainment and more sustainability in the future, as part of ongoing CX innovation efforts. Lufthansa’s inflight service is being expanded and will offer more choice, entertainment and sustainability in the future. Starting in mid-August, Business Class passengers on […]

Heathrow has enlisted a former undercover police officer to train colleagues on how to spot the body language typical of anxious travellers and help them de-stress for a “seamless and enjoyable” experience. Heathrow Airport has enlisted a former undercover police officer to train colleagues on how to spot the body language typical of an ‘Airport […]

International Airlines Group and Microsoft have signed the largest co-funded purchase agreement for Sustainable Aviation Fuel emissions reductions globally, where both parties are funding part of the cost. International Airlines Group (IAG) and Microsoft have signed the largest co-funded purchase agreement for Sustainable Aviation Fuel (SAF) emissions reductions globally, where both parties are funding part […]

The shortlists for the FTE Airline and Airport Pioneer Awards 2023 have been unveiled. Three airlines and three airports will be crowned the winners for their outstanding efforts to transform the passenger experience and define the future of the industry by innovating in areas such as Metaverse and Mixed Reality through to biometrics, robotics, sustainability […]

The TSA has installed two state-of-the-art CT scanners at West Virginia Yeager Airport, streamlining the security experience as travellers will no longer need to remove laptops and liquids from hand baggage. The Transportation Security Administration (TSA) has installed two new state-of-the-art computed tomography (CT) checkpoint scanners at West Virginia International Yeager Airport. The scanners enhance […]

Join us at EASA’s Annual Safety Conference (ASC) 2023 which this year has the theme “Leveraging disruptive technologies for safe, sustainable air travel: from Seville to Sumatra”. The conference will take place in Seville, Spain on September 27-28, 2023.  We will consider ways to make sure that aviation remains the safest way to travel at […]

The EASA 2023 Annual Safety Review (ASR) is now online. The 2023 edition looks at the safety performance of the European aviation system in 2022. This, and other analyses carried out by EASA in collaboration with the National Aviation Authorities (NAAs) and industry is used to support the decision-making that is reflected in the European Plan for Aviation […]

Future Travel Experience is delighted to announce that Star Alliance has signed up as a Strategic Partner of FTE Global 2023 (19-21 September, Los Angeles) and a Headline Partner of FTE APEX Asia Expo 2023 (8-9 November, Singapore). Star Alliance comprises 26 member airlines, each with its own distinctive culture and style of service, but unified by their passion for […]