Category: Travel

Swedavia is to open 10 new F&B outlets at Stockholm Arlanda, Luleå and Malmö airports, in partnership with SSP Group. The focus is on enhancing CX with “innovative concepts” and “truly local experiences”. Swedavia is to open 10 new food & beverage outlets at Stockholm Arlanda, Luleå and Malmö airports, in partnership with SSP Group. […]

As part of its ongoing commitment to sustainability, Oman Air has replaced the plastic used to wrap blankets and mattresses in its premium cabins with an eco-friendlier paper-based alternative. As part of its ongoing commitment to sustainability, Oman Air has replaced the plastic used to wrap blankets and mattresses in its premium cabins with an […]

  Virgin Australia has launched a baggage tracking tool across more than two thirds of its domestic network, allowing travellers to know where their bag is at every step of the journey to deliver a seamless CX. Virgin Australia has launched a baggage tracking tool across more than two thirds of its domestic network, allowing […]

Miami International Airport is embracing biometrics & digital identity to deliver next-level customer experiences. Ahead of his participation in the Biometrics & Digital Identity Summit at FTE Global (Los Angeles, 19-21 September 2023), Maurice Jenkins, Chief Innovation Officer, Miami International Airport, explains the potential impact of these technologies, as well as other innovations being trialled […]

Porter Airlines is launching a mobile app to make the travel experience even easier for passengers. The Porter app is designed to enhance self-service options, giving passengers more control of their journey with easy access to key functionalities in one place. Porter Airlines is launching a mobile app to make the travel experience even easier […]

The European Union Aviation Safety Agency (EASA) has published a new Revision of the Easy Access Rules (EAR) for Aircrew. This Revision from August 2023 incorporates: The EAR for Aircrew are available for free download on the EASA website as pdf, online dynamic publications with filters and search functions for simple navigation with computers, tablets, and mobiles, as […]

COLOGNE, Aug 31 – The European Union Aviation Safety Agency has proposed rules for safe operations of Vertical Take-Off and Landing aircraft (VTOL), which includes air taxis, paving the way for these innovative aircraft to take to the skies in Europe’s cities. “I am happy to release this Opinion to the European Commission, which is […]

COLOGNE, Aug 31, 2023 – Luc Tytgat has been appointed Acting Executive Director of the European Union Aviation Safety Agency (EASA) with effect from September 1, 2023. Tytgat replaces Patrick Ky, who is leaving the Agency at the expiry of his second 5-year mandate. Tytgat joined EASA as Director of Strategy and Safety Management in January […]