How Principal Financial tied customer experience to IT

Choosing a life insurance policy or retirement portfolio is a personal decision, one that can seem miles away from the impassive servers and abstract software that powers a global enterprise like Principal Financial Group. Much of that tech infrastructure is aimed outward, supporting customer experience, or CX, which surrounds decisions about when, what, where and how […]

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6 stories on how tech has changed the office — for good

This year, tension grew between employees and employers. While many business leaders lamented the perceived loss of culture, innovation and productivity due to remote work, most employees loved the flexibility. From in-office mandates to embracing work from anywhere, the standard of workplace technology has evolved.  Companies can no longer expect employees to happily return to the […]

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The Crispr Baby Scientist Is Back. Here’s What He’s Doing Next

Some scientists and ethicists think He deserves a chance to prove that he’s capable of producing scientifically valid and ethically sound work. “His case is publicly known enough that the world will judge his credibility,” says Sheila Jasanoff, professor of science and technology studies at Harvard University. “I think anything he says will be treated […]

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Q&A With ‘Cyclettes’ Author and Designer Tree Abraham

Tree Abraham works as an art director in the publishing industry, so she considers herself a person who primarily designs books and not a person who writes them. However, in her new book Cyclettes (Unnamed Press, $26), Abraham has done both. The 200-page hardcover collects Abraham’s delicately composed biographical vignettes alongside her illustrations, charts, photographs, and […]

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11 Rapid At-Home Covid-19 Tests—and Where to Find Them

It’s worth noting that we previously listed Ellume as an “At-Home Covid Test to Avoid” because it was recalled due to “higher-than-acceptable false-positive test results” for Covid-19 back in October and November of 2021. In December, security researchers found that they were able to fabricate positive or negative test results through Ellume’s Bluetooth-enabled test device. […]

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Vans Can (and Should) Go Electric

For far too long, commercial vehicles remained an underserved sector of the electric vehicle market. Despite making up over 23 million vehicles worldwide and 82 percent of vehicle emissions, the sector is still dominated by legacy manufacturers that have struggled to make the shift to electric. In 2023, however, we will see a transformation in […]

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It’s Time to Focus on Reproductive Longevity Research

Women’s ovaries age prematurely, at more than twice the rate of other organs. Why that is remains a mystery to scientists, making it one of the most important unanswered questions in the field of reproductive health.  What we do know is that reproductive aging dramatically impacts women’s health. For instance, as more women1 delay childbearing, […]

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Russia Has Turned Eastern Ukraine Into a Giant Minefield

Living among mines then has a well-documented deleterious effect on a country’s psychological health. Research shows that just the knowledge that you are in an area contaminated with explosives can lead to psychological scarring—and in some cases to post-traumatic stress disorder—even if you are never wounded by a mine or trap or witness one being triggered. This sometimes […]

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