Branchspace CEO ideas to enhance e-commerce in air transport


Branchspace was a Silver Sponsor and exhibitor at FTE APEX Asia Expo 2023. In this video interview, Ursula Silling, CEO, Branchspace, shares her perspective on new ideas and opportunities to enhance e-commerce, ancillary revenue and retail in air transport, as well as the recently-announced partnership to implement a new digital retailing platform for Oman Air. “It is absolutely essential to think about a digital-first strategy,” Silling explains. “This also means you need to have the right CX in place, as customers don’t accept a poor digital experience anymore.”

Read the full FTE APEX Asia Expo 2023 report >>

Mark your diary for FTE APEX Asia Expo 2024 – Singapore, 19-20 November

The free to attend FTE APEX Asia Expo will return to the Marina Bay Sands Expo & Convention Centre in Singapore on 19-20 November 2024. Mark your diary today! Find out more information about the event here.

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