Author: Ross Falconer

Airport Authority Hong Kong has launched a Smartphone Express Bag Drop Service as a further development of HKIA’s Flight Token smart technology for “an even more efficient departure experience”. Airport Authority Hong Kong (AAHK) has launched a Smartphone Express Bag Drop Service. A development of Hong Kong International Airport’s (HKIA) Flight Token smart technology, the […]

RIX Riga Airport has revised its roadmap for achieving zero CO2e emissions. The company’s Board has set 2035 as the new target deadline as it strengthens its commitment to sustainability. RIX Riga Airport has revised its roadmap for achieving zero CO2e emissions. The company’s Board has set 2035 as the new target deadline as it […]

Qatar Airways has further enhanced its Business Class experience with the introduction of caviar service on its menu offering. The airline is “committed to continuously enhance our onboard services”. Qatar Airways has announced a further enhancement to its Business Class service with the introduction of caviar service on its menu offering. Starting with 13 routes […]

Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has reopened its SilverKris Lounge at Heathrow Airport’s Terminal 2 following a six-month refurbishment. Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has opened its refurbished SilverKris Lounge at Heathrow Airport’s Terminal […]

Alaska Airlines has redefined its First Class dining experience with the launch of a collaboration with Brandon Jew, an acclaimed chef and owner of San Francisco’s Michelin-starred Mister Jiu’s restaurant. Photo: Ingrid Barrentine, Alaska Airlines Alaska Airlines has redefined its First Class dining experience with the launch of an exciting chef partnership. The collaboration with […]

Perth Airport has committed to investing more than $5 billion in new infrastructure projects. Major construction works have begun on developments that will include an expanded international terminal. Perth Airport has committed to investing more than $5 billion in new infrastructure projects designed to provide the capacity for Werstern Australia’s growing aviation sector and passenger […]

Tampa International Airport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has previewed an updated concept for the new Airside D, which is scheduled to open in 2028 with a premier CX. Tampa International Airport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has previewed […]

IndiGo has announced the launch of its new loyalty program – IndiGo BluChip – which is designed to be “hassle-free, innovative and customer-centric” as it further enhances the passenger experience. IndiGo has announced the launch of its new loyalty program – IndiGo BluChip. The program not only provides recognition for loyal travellers, but is also […]

Riyadh Air, Saudi Arabia’s new digitally-native airline, has launched the first in a fleet of electric buses for employee transport, as part of its commitment to championing sustainable aviation practices. Riyadh Air, Saudi Arabia’s new digitally-native airline, has launched the first in a fleet of electric buses for employee transport, as part of its commitment […]

The first Emirates Boeing 777 with a nose-to-tail cabin refresh sporting a new look has entered service, as the airline continues to carry out its “commitment to deliver an unmatchable onboard experience”. The first Emirates Boeing 777 with a nose-to-tail cabin refresh sporting a new look has entered service. “Emirates continues to carry out our […]