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AI Changes Indian Call Center Accents Offering Better Communication and Efficiency

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Teleperformance, the world’s largest call center operator, is deploying artificial intelligence to “neutralize” Indian employees’ accents in an effort to improve customer communication. The AI-driven technology, developed by US startup Sanas, aims to make English spoken by Indian agents more easily understandable, addressing common issues where calls are often misinterpreted or difficult for customers to […]

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US Supreme Court Orders the Trump Administration to Unfreeze $2 Billion in Foreign Aid

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In a narrow 5-4 ruling, the U.S. Supreme Court has directed the Trump administration to comply with a lower court’s order, mandating the release of nearly $2 billion in frozen foreign aid payments to nonprofit organizations. The funds were intended for work already completed on behalf of the U.S. government. The decision saw Chief Justice […]

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Ireland Allocates €100 Million for Non-Lethal Military Aid to Ukraine

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Tánaiste and Minister for Foreign Affairs, Simon Harris TD, announced Ireland’s decision to allocate €100 million in non-lethal military aid to Ukraine amidst the ongoing conflict with Russia. The funding is part of Ireland’s continued support for Ukraine’s self-defence under international law, specifically through the Ukraine Defence Contact Group (UDCG) and procurement partnerships with EU […]

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Germany Suspends New Aid to Rwanda Over M23 Rebel Allegations

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Germany has announced it is halting new development aid to Rwanda, following accusations that the East African nation is supporting the M23 rebel group in the ongoing conflict in the Democratic Republic of Congo. The German Ministry for Economic Cooperation and Development confirmed on Tuesday that it is also reviewing its existing aid commitments to […]

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Sudan: Children as young as one raped during conflict, UNICEF warns

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Data from gender-based violence service providers in Sudan reveals the scale of the horror: more than 220 reported cases of child rape since the start of 2024. “Children as young as one being raped by armed men should shock anyone to their core and compel immediate action,” said UNICEF Executive Director Catherine Russell. But these […]

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UK Refuses Further Payments to Rwanda for Cancelled/ Disputed Migrant Deal

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Tensions between the UK and Rwanda have escalated over the scrapped migrant relocation deal, with the UK government declining to make any further payments to Rwanda. Rwanda’s spokesperson, Yolande Makolo, stated on Monday that the UK had asked Rwanda to “quietly forgo” the remaining $64 million of the agreed-upon payment based on “trust and good […]

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ECHR Rules Bulgaria Violated Human Rights by Denying Journalist Access to Acquittal Judgment

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The European Court of Human Rights (ECHR) ruled on Tuesday that Bulgaria breached the European Convention on Human Rights by denying journalist Galina Mariova Girginova access to the acquittal judgment of a former Minister of Internal Affairs in a high-profile criminal case. The case revolves around the minister’s acquittal on charges of failing to supervise […]

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UN World Food Program Shuts Southern Africa Office Amid US Aid Cuts

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The UN World Food Program (WFP) is closing its office in Johannesburg, South Africa, following significant cuts to US foreign aid under the Trump administration. This decision is part of a broader restructuring that merges the WFP’s southern and East Africa operations into a single regional office in Nairobi, Kenya. WFP spokesperson Tomson Phiri confirmed […]

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Arab Leaders and UN Back Egypt’s $53 Billion Gaza Reconstruction Plan

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At an extraordinary Arab League summit in Cairo, Egypt unveiled a comprehensive $53 billion plan to rebuild Gaza, which has been devastated by ongoing conflict. The five-year proposal was endorsed by Arab leaders and received backing from the United Nations and the European Union. Egyptian President Abdel Fattah el-Sissi presented the plan, emphasizing the need […]

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Ireland Moves to Lift Restrictions for Military Deployments

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Ireland has introduced legislation to remove the requirement for United Nations approval before deploying its troops abroad, a move that would end its “triple lock” policy. Prime Minister (Taoiseach) Michéal Martin announced the change, stating that Ireland should not allow countries like Russia, China, or the United States to have veto power over troop deployments […]

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