Rahul Aggarwall, COO and Chief Product Officer of ConverseNow, highlighted the company’s edge, stating, “With our platform serving over a million guests monthly, we have access to domain-specific, current proprietary data. This enables us to perpetually refine our large language models, ensuring an unparalleled guest experience.”
The company is set to deploy this innovative voice AI solution across nearly 2,000 outlets spanning 46 states. ConverseNow’s CEO, Vinay Shukla, envisions this as the restaurant industry’s future, emphasizing the blend of hospitality and technology. He believes that this generative AI-driven virtual assistant will redefine customer interactions, ensuring proactive problem-solving, personalized experiences, and enhanced order volumes.
