ACSA deploys IDEMIA’s passenger facilitation at nine airports

Travel


Airports Company South Africa (ACSA) is to deploy IDEMIA’s Passenger Flow Facilitation solution in nine South African airports, including a border clearance process using the latest e-Gates technologies.

Airports Company South Africa (ACSA) is to deploy IDEMIA’s Passenger Flow Facilitation (PFF) solution in nine South African airports. The solution will be implemented at the country’s three main international airports – OR Tambo, Cape Town and King Shaka – including the border clearance process using the latest e-Gates technologies. The project will be deployed in three phases. As soon as 2026, nine South African airports will be equipped with IDEMIA’s end-to-end PFF solution: ID2Travel.

“We are thrilled to be launching a new passenger facilitation solution at our nine ACSA airports, and for the first time in Southern Africa,” said Mthoko Mncwabe, Chief Information Officer, ACSA. “Based on biometrics, airport processes will be automated using state-of-the-art technology from our partner IDEMIA. This new solution, which we are currently deploying in our airports, will offer our passengers a seamless, unique, and secure new airport experience. In line with our Sustain, Grow and Digitize strategy, this solution positions ACSA as the leading airports management services company in Africa.”

The biometric solutions deployed in these airports (three international and six domestic) will enhance the quality of services offered to passengers all along their journey, from the check-in to boarding.

“We are delighted to have been awarded this landmark contract for IDEMIA in Africa, which demonstrates the competitiveness and quality of the solutions that we provide to our clients worldwide,” said Matt Cole, IDEMIA Executive Vice President, Public Security and Identity. “We are looking forward to working with ACSA on this historic and ambitious partnership, which will ultimately ensure a safer and smoother passenger experience at these nine South African airports.”



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