SITA – a Strategic Partner of the FTE Baggage Innovation Working Group – is to install state-of-the-art passenger verification and check-in solutions, including common-use self-service bag drops (SBD), at Shanghai Pudong International Airport. SITA is also an exhibitor at FTE Global, Los Angeles, 28-30 October 2024, and a Platinum Sponsor and exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November 2024.
Pudong Airport is the busiest international hub in China, with half of its total passenger traffic made up of international travellers, and as more international routes reopen post-pandemic, the number of flights and passengers is expected to rise. With the need for faster and easier operations at the airport, SITA has deployed 52 kiosks and 14 SBDs across the airport, allowing international passengers to independently check-in early before counters open. Travellers will avoid long queues and beat congestion, benefiting from a seamless check-in and verification experience.
As the next step, SITA will work together with Pudong Airport to help the airport enhance the end-to-end self-services through a low-touch, safe environment, which is also in line with the airport’s digital transformation strategy.
“As air travel booms globally, and airports see a massive surge in travellers, there is an increased need for technology that can speed up the boarding process, reducing delays and traffic for passengers,” said Sumesh Patel, President, SITA APAC. “With this collaboration, Pudong Airport gains SITA’s leading self-service solutions, tailored to bring a streamlined journey to international travellers at Pudong Airport. As always, we are committed to optimising the global passenger experience with exceptional technology-driven solutions.”
