SWISS has introduced free use of the internet for chat services such as WhatsApp on all long-haul flights. The new facility is available in all classes of travel, throughout the flight and with no data limit. Travellers wishing to use further internet functions, such as surfing, email or social media, can choose from two optional additional packages – ‘Wi-Fi 4 Hours’, which offers four hours of access for CHF 25, or the CHF 35 ‘Wi-Fi Premium’, which provides such access throughout the flight. Those in First Class and HON Circle Members enjoy unlimited internet access.
“In offering these new Wi-Fi options we’re taking a big step forward,” said Tamur Goudarzi Pour, Chief Commercial Officer, SWISS. “With our new unlimited free chat facility in all our travel classes, our guests can keep in contact with their families, friends and business partners throughout their flight. Our attractive new packages for surfing, email and social media also offer unlimited data volumes. So our customers now have even more choice in how they wish to stay in unbounded touch with the world while they are aboard our long-haul flights.”
All the new services – the free chat option and the supplementary ‘Wi-Fi 4 Hours’ and ‘Wi-Fi Premium’ packages – offer unlimited data volumes. Only video streaming services will be deactivated, to ensure that adequate bandwidth is simultaneously available for as many passengers as possible. Videos on social media platforms will be playable, however, and audio streaming, cloud services and VPN services will all be offered. All travellers will also be able to read the digital SWISS Magazine on their device at any time, even without activated internet access.
