|
Getting your Trinity Audio player ready...
|
On Sunday, July 20, 2025, Alaska Airlines issued a system-wide ground stop for all flights, including those operated by its regional subsidiary Horizon Air, after experiencing a significant IT outage that disrupted core operational systems.
⚠️ Nature of the Disruption
The outage occurred around 8:00 p.m. Pacific Time, affecting:
- Reservation and scheduling platforms
- Flight dispatch systems
- Passenger communications and check-in services
The airline confirmed the issue via a public statement, noting that the ground stop was requested to ensure safety and operational integrity while the problem was addressed.
🧭 Operational Impact
- The Federal Aviation Administration (FAA) confirmed the ground stop, which affected all destinations served by Alaska Airlines and Horizon Air.
- Alaska Air Group’s fleet includes 238 Boeing 737s and 87 Embraer 175s, all of which were temporarily grounded.
- Passengers across U.S. airports reported delays and limited communication, with Alaska Airlines warning of residual disruptions throughout the evening.
🗣️ Airline Statement
“We apologize to our guests for this inconvenience. There will be residual impacts to our operation throughout the evening. If you are traveling tonight, please check the status of your flight before leaving for the airport,” the airline said.
🔍 Broader Context
This incident follows a series of technical challenges for Alaska Air Group, including a cybersecurity breach affecting Hawaiian Airlines in June and ongoing scrutiny over aircraft safety following a mid-air door plug failure in early 2024.
Alaska Airlines 737 Picture by TDelCoro
