Vision-Box, an Amadeus Company, in collaboration with the Directorate General of Immigration – Republic of Indonesia and Sinergi Teknoglobal Perkasa, has announced the successful implementation of over 150 biometric touchpoints at Jakarta’s Soekarno-Hatta International Airport and Bali’s I Gusti Ngurah Rai International Airport. This innovative rollout underscores Indonesia’s commitment to modernising and securing its borders.
The program, designed to transform the travel experience, began in 2023 in Jakarta, with 78 Automated Border Control (ABC) Seamless Gates installed, including dedicated eGates for passengers with reduced mobility. The project has since expanded to Bali, where 90 ABC Seamless Gates are being installed. Since its deployment, the biometric system has allowed more than six million international and local travellers to scan their passports and complete biometric verification in a few seconds, streamlining the immigration process.
“We are excited to support Indonesia’s ambitious modernisation goals and enhance passenger experiences at its key airports,” said Maneesh Jaikrishna, Regional Managing Director of Middle East, Asia Pacific and Africa, Vision-Box, an Amadeus Company. “Our deployments at Jakarta and Bali airports demonstrate our commitment to providing world-class biometric solutions that meet the highest standards of security and efficiency.”
This partnership brings significant benefits, prioritising efficiency, security, and convenience for travellers and the immigration authority. Introducing these systems reduces travellers’ waiting and queuing time, minimises manual checking, and optimises infrastructure, all while ensuring a superior travel experience and fostering an interconnected data ecosystem among trusted stakeholders.
“The implementation of these eGates at Soekarno-Hatta and Bali has significantly improved the passenger processing time from the conventional border control counters, which previously took around 3 to 5 minutes per passenger, to an average of 20 to 25 seconds,” said Andi Sjachrial, President Director, Sinergi Teknoglobal Perkasa. “This innovation makes the passenger experience more enjoyable during the immigration process.”
Hear more from Vision-Box at FTE Global – the “CES of Aviation” taking place in Los Angeles on 28-30 October 2024. Jeff Lennon, VP Strategic Sales and Global Partnerships, Vision-Box, an Amadeus Company, is participating in a session focused on ‘Leveraging technology to enhance efficiencies at the airport’.
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