Virgin Australia has been crowned the world’s best cabin crew for the seventh consecutive year at the 2025 Airline Excellence Awards, surpassing 380 other airlines to claim the prestigious honor. This recognition by AirlineRatings.com highlights the airline’s unwavering commitment to safety, value, passenger comfort, and innovation.
The award is a testament to Virgin Australia’s exceptional crew and the strong culture of service fostered within the airline. CEO Jane Hrdlicka expressed her pride in the team, emphasizing that this accolade reflects the airline’s commitment to offering a unique and delightful passenger experience. “Our people are exceptional, and awards like these are fitting recognition of the wonderful service they provide daily,” Hrdlicka said.
Virgin Australia’s win underscores the airline’s ongoing efforts to push boundaries as a challenger brand, setting new standards in service, value, and passenger choice. The airline has also made strides in its regional services, securing third place in the new Hybrid Airlines category. Additionally, Virgin Australia Regional Airlines (VARA) earned the title of World’s Best Regional Airline for the second year in a row, marking another milestone in the company’s successful growth and customer focus.
The recognition comes after a significant investment in guest experience and innovation, including fleet upgrades, new aircraft, and state-of-the-art in-flight features such as Wi-Fi, in-seat power, and improved seating. Virgin Australia also holds a seven-star safety rating, cementing its reputation for both quality service and commitment to passenger safety.
With these accolades, Virgin Australia continues to stand out as a leader in the airline industry, offering passengers a world-class flying experience.
Virgin Australia Plane Picture by Talha Resitoglu on Pexels
