Pegasus Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has introduced Artificial Intelligence (AI)-generated pilot announcements in Spanish, Arabic and Russian. The multilingual project to further enhance the customer experience is the first project launched by the Pegasus Innovation Lab. Flights to Spanish, Arabic, and Russian-speaking countries now feature AI-generated announcements in the respective local language, following the English version.
The Pegasus Innovation Lab, which was established last year in Silicon Valley to spearhead new technologies and innovations in the aviation sector, developed this project, which harnesses AI for voice cloning and multi-language announcement systems. The system clones the voices of male and female Pegasus captains to create dynamic multilingual announcements tailored to each flight.
The announcements share details such as flight information, weather, destination, the captain’s name, and flight duration, all updated via AI before take-off. With this project, Pegasus aims to offer travellers a personalised and innovative flight experience by addressing them in their native languages.
Hear more from Pegasus Airlines at FTE Global – the “CES of Aviation” taking place in Los Angeles on 28-30 October 2024. Kurtulus Ozturk, Director of Technology, Operational & Enterprise Solutions, Pegasus Airlines, is participating in ‘The Technology Leaders Conversation’.
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