Kazakhstan’s Nursultan Nazarbayev International Airport is partnering with SITA to deliver new digital solutions to reduce operational costs while supporting improved aircraft turnaround performance. This includes SITA providing all of its essential passenger, baggage, and operational IT systems.
“Nursultan Nazarbayev International Airport is accelerating a major development programme to support the growth potential of Kazakhstan’s air transport market,” said Daulet Hamzin, Chairman of the Management Board, Nursultan Nazarbayev International Airport. “We have announced that 2023 will be focused on the airport’s digitalisation. We truly believe technology is a key enabler in meeting this rapid growth, streamlining airside operations, and offering our customers a better experience. We are very pleased to partner with SITA to pioneer several regional digital initiatives.”
A key focus for the airport is to streamline airside operations. Using SITA’s Airport Management solution, the airport can better forecast and manage operations across the airfield.
Ground operators can more efficiently and proactively plan their activities, from allocating team assignments to managing aircraft parking stands, gates, and other resources. This will digitalise airport operations, improve on-time performance, and avoid unnecessary flight delays.
As the cornerstone of its passenger service, SITA will provide new Smart Path check-in kiosks and bag drop units, giving passengers seamless, self-service options from curb to gate. These touchpoints pave the way toward a future biometric journey in line with IATA’s One ID programme. In the future, this contactless experience means that passengers’ faces will become their boarding passes, with passengers swiftly identified as they step up to a camera at each touchpoint.
“Nursultan Nazarbayev International Airport is leading the way in digitalising its operations, positioning itself as one of the region’s leading airports,” said Sergio Colella, SITA President for Europe. “We are pleased to partner with the airport and deliver the full benefits of automation and digitalisation.”
