Have you ever wondered how to apply for EU funding or how to transfer your pension to another EU country? Do you need help finding the right EU grant or scholarship? Or perhaps you have questions about compensation for a delayed flight? Whether you are seeking information about EU policies, your rights as an EU citizen, or simply want to learn more about the EU’s work, there are several ways to get in touch.
Call or visit a Europe Direct contact centre
You can speak with an operator for free by calling +800 6 7 8 9 10 11 from anywhere in the EU. The service is available in all official EU languages, Monday to Friday, from 9:00 to 18:00 (CET). You can ask any EU-related questions.
You can also visit your local Europe Direct centre. There are around 400 centres across the EU, helping citizens better understand how the EU works. You can meet with their staff members, get general information about the EU, and discuss any questions, policies or opportunities related to the EU.
Connect with the EU online
To stay updated with the latest news and opportunities, you can follow EU institutions on social media. You can write to the European Commission on Messenger in any EU official language, and get a reply during working hours, on weekdays from 9:00 to 18:00 (CET). Alternatively, you can fill in the contact form, and you will receive an answer within 3 working days.
Visit the Experience Europe centre or EU institutions
If you’re in Brussels, you can visit the Experience Europe exhibition centre, where you can learn about the European Commission’s work, priorities, policies, and EU values. It is open 7 days a week, admission is free, and no prior registration is required for individuals or groups of less than 10 persons.
For larger groups, such as students, you can get in touch with the European Commission Visitor’s Centre, which organises visit programmes. Bookings must be made at least 10 weeks in advance for physical visits and 7 weeks for virtual visits.
Other EU institutions are also open to visitors from Europe and around the world. The best time to visit is on Europe Day in May, when EU institutions in Brussels and Strasbourg open their doors to the public. You can explore how they operate daily and learn about the EU. If you can’t visit in person, you can take a virtual tour.
Get in touch with Commission representation offices
Each EU country hosts a representation of the European Commission, where you can participate in events or request information.
The EU encourages open communication and transparency, making it easy for anyone to get informed and involved.
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