The co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024, will feature an outstanding exhibition of established global industry providers and our largest-ever showcase of startups. The exhibition will provide a concentrated showcase of the latest products, services and solutions to help redefine the end-to-end passenger experience, optimise operational efficiency & sustainability efforts, and create new commercial endeavours both on the ground and up in the air. Here, we highlight the solutions you can expect to see on the exhibition floor.
CAVU
Founded by Manchester Airports Group (MAG) and backed by over 80 years of aviation expertise, CAVU understands the modern passenger like no other. This means it is able to help its clients – from small regional airports to international travel hubs – tackle their challenges head on and create the best travel experiences possible.
CAVU accelerates your revenue by enabling your passengers to seamlessly plan and book all their travel needs, from airport parking and lounges, to fast-track and car rental. Unlock value from the airport passenger journey and elevate your customers’ travel experience with CAVU’s Global Travel Marketplace. CAVU connects the disconnected – discover how it can accelerate your revenue by expanding your customer reach and increasing the value of your passengers’ bookings.
Hear more from CAVU at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Martin Jones, CEO, CAVU, is participating in ‘The FTE Future Differentiation & Business Models Think Tank Live’. Meanwhile, Joel Godfrey, Digital Product Director, CAVU, will deliver a presentation titled ‘Navigating New Horizons: Unlocking Innovation and Collaboration in the Ever-Changing Airport and Travel Industry Landscape’ in the FTE Ancillary & Retailing conference.
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FLYR
FLYR is a technology company that is purpose-built for the travel industry. Leveraging deep learning, an advanced form of Artificial Intelligence (AI), FLYR is helping airlines, cargo, and hospitality businesses around the globe elevate their results. With FLYR, businesses are able to improve revenue performance and modernise the e-commerce experience through accurate forecasting, automation, and analytics.
In January 2024, it was announced that JetBlue has extended its partnership with FLYR to boost the airline’s revenue optimisation capabilities using decision intelligence powered by deep learning.
Hear more from FLYR at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Niels Colemont, Head of New Optimization Programs, FLYR, is speaking in ‘The AI Travel Retailing Symposium’.
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Hopper Technology Solutions
HTS (Hopper Technology Solutions) is the B2B division of the global travel platform, Hopper, that uses data to bring transparency, flexibility, and savings to travellers globally. The company has developed several unique fintech ancillaries that address everything from pricing volatility to trip disruptions. Working with the world’s leading banks, airlines and travel providers, HTS supercharges its partners’ direct channels with its travel fintech products.
Hear more from Hopper Technology Solutions at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Ella Alkalay Schreiber, GM of Fintech, HTS, is delivering a joint presentation in the FTE Ancillary & Retailing conference alongside Juliana Ramirez, VP Ancillary Revenue & Digital Experience, Flair Airlines, titled ‘How Flair increases user satisfaction on direct channels and generates more ancillary profit with HTS Fintech’.
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Swiipr
Transform airline disruption payments with Swiipr, the world’s first airline-tailored payments platform. Issue instant flight delay and disruption payments directly to your passenger and crews’ phones and wallets. Whether the whole flight is delayed, or individual passengers have lost their baggage or been denied boarding, Swiipr’s global solution is built by airlines, for airlines. Having launched in 2020, Swiipr is already being used by 26 airlines across 200 countries, including a major flag carrier whose 4,000 staff are using the platform in over 167 of its airports.
Hear more from Swiipr at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Tara Spielhagen, Founder & CEO, Swiipr, is participating in the FTE EMEA conference in a session titled ‘New approaches to better serving, and supporting passengers, when they need us most’.
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TravelX
TravelX is a technology company founded and led by a team of experienced travel and tech industry professionals. The company has raised a $17 million seed round to develop a blockchain-based dynamic retailing solution for airlines. Its innovative technology is a game-changing solution that unlocks several use cases, providing airlines with new revenue streams and improved operational efficiency for ultimate flexibility.
AirHelp
AirHelp is the world’s largest company dedicated to helping passengers understand their rights, receive the compensation they are entitled to and provide assistance during their journey and insurance for flight delays. It helps passengers worldwide using passenger protections globally in the US, EU, UK, Brazil, Canada, and Turkey, as well as the international Montreal Convention.
Since AirHelp’s foundation in 2013 it has helped over 1.5 million passengers get compensation, and countless others understand their rights. On a monthly basis it typically assesses over 50,000 unique claims using innovative technical solutions such as its AI lawyers, and an extensive flight database designed to assist specialist staff make faster and more accurate decisions.
Hear more from AirHelp at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Tomasz Pawliszyn, CEO, AirHelp, is participating in the FTE EMEA conference in a session titled ‘New approaches to better serving, and supporting passengers, when they need us most’.
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Datalex
Datalex is a market leader in digital commerce for travel retailers. The Datalex Digital Commerce Platform enables an omni-channel travel marketplace of over one billion shoppers covering every corner of the globe, driven by some of the world’s most innovative travel retail brands. Its customers include Aer Lingus, Air China, Air Malta, Air Transat, Copa Airlines, Hainan Group of Airlines, HP Enterprise Services, JetBlue Airways, Lufthansa Group, Philippine Airlines, STA Travel and Virgin Australia. The company is headquartered in Dublin, Ireland, and maintains offices across Europe, USA and China.
eSIM Go
eSIM Go empowers airlines, airports and other travel brands to access the multi-billion dollar market for mobile data plans, giving passengers cost-effective and convenient roaming access without the pain of international roaming charges – tailoring offers to passenger destinations and itineraries through the highest quality eSIM data plans based on over 1,000 mobile networks in 190+ countries.
At the co-located FTE EMEA and FTE Ancillary & Retailing, eSIM Go experts will be showcasing the latest solutions for driving ancillary revenue and customer loyalty from mobile data plans, including Powered by Breeze, which enables airlines and airports to go to market with their own branded travel eSIM service. The company will be demonstrating live Powered by Breeze deployments and the fast, agile process that goes into activating compelling travel eSIM passenger experiences in a robust, on-brand way.
Delegates exploring the full range of commercial models for eSIM ancillaries can also get deep-dives on both eSIM Go’s API solution and its affiliate program.
Hear more from eSIM Go at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Bill McKimm, VP of Travel Sales, eSIM Go, will be delivering a joint presentation in the FTE Ancillary & Retailing conference alongside Timothy Haupt, Manager, Ancillary Strategy & Commercial Development, Lufthansa Group, titled ‘The Connected Traveller – How an eSIM can enhance CX, grow brand loyalty and increase in-destination ancillary revenue’.
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NEC
NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilise the company’s experience and global resources, NEC’s advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 100 years of expertise in technological innovation to empower people, businesses and society.
The NEC Group globally provides ‘Solutions for Society’ that promote the safety, security, efficiency and equality of society. Under the company’s corporate message of ‘Orchestrating a brighter world’, NEC aims to help solve a wide range of challenging issues and to create new social value for the changing world of tomorrow.
Hear more from eSIM Go at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Bill Carleton, Director, Advanced Recognition Systems, NEC Corporation of America, is participating in ‘The FTE EMEA/Ancillary & Retailing Digital Identity Symposium’.
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Next Communications
Next Communications’ mission is to create a deep connection between travel brands and their consumers, seamlessly integrating global travel connectivity to ensure a high-quality travel experience. Its pioneering Mobile Network Infrastructure solutions empower brands to create their own airtime, unlocking new avenues for loyalty, rewards, and revenue growth. Next Communications fuels your brand’s success and leaves a lasting impact on the travel experience.
At the co-located FTE EMEA and FTE Ancillary & Retailing, Next Communications will showcase how it empowers travellers with seamless connectivity, enabling brands to author their own Mobile Airtime and connect with customers effortlessly.
Attendees can engage with Next Communications at FTE Dublin by:
- Experience seamless connectivity: Scan the QR code to access the eSIM with unlimited WhatsApp messaging and enjoy effortless, start-to-finish connectivity.
- Schedule a meeting: Learn how Next Communications’ tailored, plug-and-play solutions can enhance your marketing and engagement strategies. Meet with its experts to discover how Next Communications can transform the traveller experience.
Protect Group
Protect Group is a global leader in the design, implementation and administration of life assistance services. It creates sector-specific programs that support businesses in improving the experience of their end users. Where sectors have a need for complimentary services to their core proposition, Protect Group partners to provide them in their name as the appointed administrator. The company’s involvement delivers real commercial advantage through membership programs which benefit their own customers or users. Protect Group programs all share a number of characteristics – they must: enhance the user experience, provide user confidence, be commercially beneficial to the member and their users, be digitally distributed and have global potential. An innovative end-to-end digital platform that integrates seamlessly through APIs into members’ own platforms, enables Protect Group to deliver an enhanced user experience in their name as their administrator.
Hear more from Protect Group at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Nick Ashton, Global Airline Lead, Protect Group, is participating in a session titled ‘How do we better optimise and evolve commercial offerings and remove friction for passengers and stakeholders?’
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Stripe
Stripe – inaugural partner of the FTE World Airport Retailing Working Group – is a financial infrastructure platform for businesses. Millions of companies – from the world’s largest enterprises to the most ambitious startups – use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.
At the co-located FTE EMEA and FTE Ancillary & Retailing, James Lemon, Travel, Transport & Leisure Lead, Stripe and Jamie Heaslip, International Growth Lead, Stripe, will lead an Interactive Workshop on ‘Building Innovation Culture: Unlocking faster digital change in airports’. Stripe’s modern payment infrastructure powers global leaders from airports, travel, and beyond. Stripe will be sharing learnings around how its customers balance complex operations, and the need to keep making improvements to technology and the traveller experience.
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TWAI
TWAI is a leading travel technology provider offering innovative solutions tailored for airlines and travel agencies, offering a holistic approach to streamline operations and enhance customer experience. TWAI’s modern omnichannel retailing platform is designed to seamlessly integrate with major Global Distribution Systems (GDS) and Passenger Service Systems (PSS). This platform not only facilitates flight bookings but also extends support for ancillaries, hotel reservations, ground transportation, insurance, and other travel-related services. The platform can be further extended to offer a complete Dynamic Packaging Platform for airline holiday websites.
Complementing the retailing platform is TWAI’s robust payment orchestration solution, which consolidates multiple payment options across various currencies and languages into a unified checkout experience. By simplifying the payment process, TWAI helps to minimise friction and increase conversion rates for its clients.
Moreover, TWAI extends its offerings beyond transactional capabilities by providing CMS-based websites specifically tailored for airlines and agencies. These websites serve as powerful tools for enhancing brand visibility, engaging with customers, and driving business growth in the digital landscape.
TWAI also offers NDC solutions offering Offer and Order Management for airlines to distribute and manage their API connections. This can be further extended to the retailing platform to offer a B2C and B2B platform based on NDC.
Branchspace
Branchspace is a passionate team with deep cross-functional experience in airline and travel tech, travel retail and end-to-end customer experience. It wants to be the most forward-thinking and trusted technology partner for airlines and other travel companies. Branchspace break barriers of legacy technology and thinking. Jointly with its customers, the company creates better ways to plan, book and experience travel.
Branchspace offers transform consulting services and Triplake – its best-in-class digital commerce platform. With Triplake, Branchspace deploys the latest technology and retail thinking and makes it easy for you to drive personalised end-to-end experiences for your customers and meet your revenue goals.
Branchspace is an IATA Strategic Partner for digital innovation to help shape the future of travel. It has been a long-term trusted partner for Lufthansa Group, International Airlines Group (IAG), Aegean, TAP Air Portugal, Air Malta and more since 2013.
Hear more from Branchspace at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Ursula Silling, CEO, Branchspace, will deliver a joint presentation with Harvey Tate, Human API – Digital Transformation, International Airlines Group (IAG) in ‘The FTE EMEA/Ancillary & Retailing Digital Identity Symposium’.
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3D SeatMapVR
Visit the 3D SeatMapVR booth to discover the future of airlines seat maps visualisation. This product, winner of the Crystal Cabin Award 2018 in the Visionary Concepts category, provides a 3D 360-degree immersive view from the seat selected during the booking process, so that customers can know the details of the seat: measure, materials, A/V equipment, placement, etc.
3D SeatMapVR increases sales of special seats, premium seats and upgrades, and reduces passengers complaints, improving satisfaction ratios. This product has already been procured by Emirates Airline. Visit 3D SeatMapVR if you want to see a demo and get more details about how it works.
Aurrigo
Aurrigo International stands at the forefront of innovation, delivering pioneering solutions in automated vehicle design, engineering, manufacturing, and supply to the aviation sector. Recognised as a leading authority in automated technology solutions, Aurrigo stands to revolutionise the ground handling industry with its disruptive baggage and cargo tractors. Boasting an impressive portfolio of six all electric purpose-built vehicles, Aurrigo’s innovative solutions not only drive cost efficiencies and operational optimisation but also alleviate labour shortages. Aurrigo not only addresses current industry needs but also is also paving the way for a more efficient and sustainable future.
Aurrigo’s objectives at the co-located FTE EMEA and FTE Ancillary & Retailing are to connect with partners and potential customers, and showcase the company’s latest achievements in automated ground handling equipment. Vistors will see video footage of Aurrigo’s automated baggage and cargo tractor operating at Singapore Changi Airport, along with its simulation software, showcasing a road map to electrification and automation.
Aviation Solutions – by Schiphol Group
Aviation Solutions shares proven successes with other airports. All products in the portfolio are delivering value in an operational setting at multiple airports and have three things in common: they are proven, provide instant value, and make use of learnings of all airports.
Passenger Experience Platform: Reach passengers to elevate experiences and unlock opportunities.
Deep Turnaround: Using AI to make turnarounds predictable and improve collaboration.
Hear more from Schiphol Group at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Arthur Reijnhart, Executive Director Schiphol Commercial, Royal Schiphol Group, will deliver a Special Keynote titled ‘Schiphol have chartered a bold new course for the future of their commercial strategies, but what exactly does that look like and what were the motivating factors to setting this new course?’
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Blue Ribbon Bags
Delayed Baggage Protection as an ancillary product. For just $5 per person, Blue Ribbon Bags will send real-time push notifications to the traveller regarding the status of their mishandled baggage. If the bag is not returned within 96 hours, Blue Ribbon Bags will compensate the traveller $1,000 per bag – no questions asked!
Blue Ribbon Bags is a value-added benefit that is either sold as an add-on during the flight booking process for channels such as airlines or OTAs, or embedded for credit cards, insurance companies, etc.
Calrom
Calrom develops innovative travel software, designed from the ground up in partnership with some of the world’s leading airlines. As a result, its automated airline booking platforms are forward-thinking, scalable and easily tailored to your requirements.
The company’s flagship product, Groups Next Gen, is designed to help airlines automate group booking management with an intuitive online system. With benefits like revenue growth, improved yield, enhanced customer service and cost savings up for grabs, it’s the ideal solution for helping your airline’s travel agent customers to book groups with you.
CELITECH
CELITECH is a premium one-click connectivity platform for global travel providers, their customers, and their employees. Recognised by Mobile Breakthrough as the ‘Overall Wireless Broadband Solution of the Year’ for three straight years (2020-2022), and People’s Choice Award, LAUNCH Runner-up (2022) at the Phocuswright Innovation Summit, the world’s most exclusive travel-technology conference, CELITECH’s high-converting secure eSIM solution delivers affordable cellular data service worldwide and can be easily deployed on any web or mobile app for international travellers.
CMAC Group
Leveraging years of experience in the field, CMAC is adept at mobilising resources swiftly to address the needs arising from flight disruptions. Whether arranging mass transportation or securing accommodation, the company’s travel disruption management solutions are designed to respond effectively to cancellations, delays, or diversions.
CMAC takes on the logistical challenges, from coordinating with suppliers to finding the best solutions, allowing you to focus on restoring services as quickly as possible. Whether facing planned disruptions or unexpected emergencies, CMAC aims to manage the situation efficiently, ensuring the well-being of all affected.
Better still, CMAC will help you reduce your exposure to EU261 claims and press escalation to protect your finances and your reputation. Everything CMAC does preserves the loyalty of your customers for your future success.
Endava
Endava helps you unlock global travel’s new business models. Travel is no longer just a way to get from A to B. Passengers expect seamless, personalised and connected experiences that delight. Endava helps airlines seize this opportunity to unlock new revenue streams by overcoming the challenges of legacy software and arming them with the latest grade of digital tools.
The company’s strategists and engineers can help you harness the power of passenger data, generative AI and modern payment solutions to create personalised journeys, crafted in line with UX best practices.
Enterprise Mobility
For more than 65 years Enterprise has been moving mobility forward. As mobility has evolved, so have the company – and it’s not standing still. As Enterprise Mobility looks to the future, its vision is clear. It wants to be the world’s best and most trusted mobility company.
Enterprise Mobility marks the beginning of its next chapter, reinforcing a commitment to deliver exceptional service for partners, customers and neighbours – innovating with the intention to meet their ever-changing needs.
Enterprise Mobility’s enduring values continue to guide every interaction with its customers, partners, communities and each other. It has always been a people-first, purpose-led organisation. As Enterprise Mobility, it is reaffirming the dedication to every journey and every person through people-first mobility experiences.
Hear more from Enterprise Mobility at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Jennifer Koontz, Vice President, European Airport Properties & Relations, Enterprise Mobility, is speaking in the FTE Ancillary & Retailing conference in a session titled ‘How do we better optimise and evolve commercial offerings and remove friction for passengers and stakeholders?’
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FlexiRoam
Founded in 2011, FlexiRoam started with a mission to push the boundaries of communications. What began as a solution for travellers, has evolved into a fully managed solution that can be tailored to any use case (B2B, B2B2C).
FlexiRoam is now one of the global leaders in mobile travel solutions and its technology has enabled travellers, enterprises, and resellers globally with borderless mobile connectivity solutions.
With service in 200 countries and territories, FlexiRoam has become a preferred service for consumers and businesses worldwide.
iboardings.com
The iboardings.com solution is an electronic sizer that analyses weight and size in relation to the carrier’s cabin baggage policies (no matter how complicated these policies are), introducing innovation in an outdated process, treating all the passengers in the same way, improving the passenger experience, improving the airport and airline operations and helping to collect the carry-on baggage fees.
Nordcloud an IBM Company
Nordcloud is a European leader in cloud implementation, application development, managed services and training. It’s a recognised cloud-native pioneer with a proven track record helping organisations leverage public cloud in a way that balances quick wins, immediate savings and sustainable value.
Nordcloud is triple-certified across Amazon Web Services, Microsoft Azure and Google Cloud Platform – and is featured as the leading cloud native vendor in Gartner’s Magic Quadrant. Nordcloud has 10 European hubs, over 900 employees and has delivered over 1,000 successful cloud projects for companies ranging from mid-size to large corporates. IBM announced its acquisition of Nordcloud on December 21, 2020.
From strategy planning to application management: Nordcloud takes its customers through the whole journey to drive tangible business outcomes from cloud technology.
OpenJaw
OpenJaw transforms travel companies into travel retailers. The OpenJaw Platform, t-Retail, is the most complete travel retailing platform available. And, t-Retail is pretty powerful stuff. It gives travel companies everything they need to retail all travel products to increase revenue and enable redemption. And, OpenJaw’s customers, which include some of world’s greatest travel brands, seem to agree.
Plan3
Plan3 is a passenger-focused disruption management system that puts unrivalled ease of recovery in the hands of disruption customer care teams.
Simply put, Plan3 solves every aspect of passenger disruption, automatically sourcing holistic solutions with eyes on the entire passenger journey.
Using Plan3’s Option Creator tool, airlines can easily bundle together and publish relevant options (eg, new flight, hotel, transportation, digital meal vouchers), and passengers can self-serve their way to a seamless onward journey.
Planitas
Planitas helps airlines make better use of their data. For most industries, data enables the business to make better decisions. However, for airlines, legacy technology, disparate sources, and siloed applications put this data-advantage out-of-reach.
With the science-powered ADAPTiv platform, Planitas unlocks granular value, down to PNR-level, from any data source in real-time. It enables Planitas to tackle complex revenue-related challenges such as accurate proration, ticketing, connection analysis, and demand forecasting. Also, it allows the company to optimise dynamic offer strategies, including offer recommendations and pricing.
Smartroam & Sim Local
In an age where travel is both accessible and essential, ensuring safety and security for travellers should be paramount. The advancements in technology has played a pivotal role in enhancing various aspects of travel, and one of the significant innovations which has revolutionised the way we stay connected abroad is eSIM technology. But how can eSIMs help keep travellers’ devices secure?
With traditional SIM cards, there is the risk of losing or damaging the card itself, which would result in a loss of connectivity. However, the risk of losing connectivity on an eSIM is greatly reduced as the information is digitally stored within the device.
eSIMs can be remotely provisioned, managed and updated by mobile network operations. This reduces the risk of physical tampering or authorised access which might occur with physical SIM cards. There are also far more advanced encryption techniques on eSIMs, making it difficult for unauthorised parties to intercept or access information stored on them.
In critical situations, immediate access to local emergency services might be the difference between life and death. eSIMs ensure that even in remote locations, travellers can connect quickly to emergency services, hotels, or transportation services without relying on a specific physical network.
The eSIM technology has emerged as a game-change in ensuring traveller protection by providing continuous connectivity, enhancing security and enabling easy access to essential services. As it continues to become more prevalent and refined, it will undoubtedly continue to shape and elevate the travel experience, making it safer for globetrotters around the world.
Tata Communications
Tata Communications enables the digital transformation of enterprises globally, including 300 of the Fortune 500 – unlocking opportunities for businesses by enabling borderless growth, boosting product innovation and customer experience, improving productivity and efficiency, building agility and managing risk. With its solutions orientated approach, proven managed service capabilities and cutting-edge infrastructure, Tata Communications drives the next level of intelligence powered by cloud, mobility, Internet of Things (IoT), collaboration, security and network services. Tata Communications carries around 30% of the world’s internet routes and connects businesses to 80% of the world’s cloud giants and 4 out of 5 mobile subscribers. The company’s capabilities are underpinned by its global network, the world’s largest wholly-owned subsea fibre backbone and a Tier-1 IP network with connectivity to 190+ countries and territories around the world.
Truely
Truely is a single eSIM solution that gives users access to mobile data in 200+ destinations at local rates. Through its Switchless technology, Truely eliminates all the complexities of global data connectivity, creating a solution that’s seamless, affordable, and accessible for every traveller. Its B2B options empower partners to enhance their product offerings through co-branded eSIM or white-label solutions. By partnering with Truely, brands can build a full suite of travel solutions their customers will surely love.
Truely’s objective at the co-located FTE EMEA and FTE Ancillary & Retailing is to foster meaningful connections with airlines and other travel industry experts and showcase the potential of eSIM solutions for their businesses. It aims to demonstrate how integrating eSIMs into their product offerings can unlock a new line of revenue streams while creating a positive end-to-end customer experience. Truely has prepared a full demo of its white-label and co-branded solutions. Visitors will be able to experience the user journey from purchasing the eSIM to choosing a plan and topping up. The company is also giving away Truely eSIMs with active data plans, so booth visitors can experience the product first-hand.
Vodafone Voice & Roaming Services
Vodafone is a trusted and reliable provider of global roaming and international voice connectivity. Its mission is to connect people and devices across the world. Since 2009, Vodafone markets and its third-party customers leverage its wholesale trading scale, cutting-edge technologies and expertise to connect their customers globally.
The objectives of Vodafone Voice & Roaming Services at the co-located FTE EMEA and FTE Ancillary & Retailing are to meet the industry, and talk about travel connectivity, eSIMs and how it can become a value-added service in the industry.
WAISL
WAISL unleashes the true potential of digitally-enabled airport ecosystems using next-gen technologies. With years of experience in developing, building, and operationally running information technology-driven airport ecosystems like airport operations, cargo operations, and retail environments at airports, WAISL in addition helps in creating the new world of sustainable Smart Airports and Smart Airport Cities.
ZetSIM by Zetexa
Experience the future of travel connectivity with Zetexa eSIM. Ready to take your business to new heights? Launch your travel eSIM brand and earn extra revenue. Discover the future of travel connectivity with Zetexa eSIMs. The company’s eSIMs and SIM cards offer seamless connectivity in 180+ countries. It offers white labelling solutions, tailored SIM plans, and seamless API integration, empowering the travel industry to maximise revenue and enhance customer satisfaction.
Partner with ZetSIM by Zetexa and get borderless connectivity for your customer at pocket-friendly pricing, top-tier network everywhere and 24/7 customer support at zero capex charges.
Cielo
Cielo’s customer support technology lets customers choose how and when they’re helped, respecting their time, eliminating inefficiencies, and increasing your profit. Its premium support options boost brand affinity with new solutions facilitated by real people – not bots – while simultaneously creating new revenue streams for your contact centre.
Hear more from Cielo at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Johnny Bosche, Founder, Cielo, is participating in the ‘Startup pitch session’, with a pitch titled ‘VIP Customer Support: What we learned from connecting 100M+ airline interactions’.
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DiscoverCars.com
DiscoverCars.com provides an online platform for comparing car rental options from numerous suppliers to find the most cost-effective deals. The site highlights the inclusion of all necessary fees in the displayed prices to avoid unexpected charges at pick-up, supporting an easy and transparent booking experience.
The company emphasises customer satisfaction with features such as 24/7 customer service in multiple languages and flexible policies including free cancellation, catering to the needs of travellers worldwide seeking dependable car rental solutions.
DRCT
DRCT is a trusted technology partner for more than 30 airlines, recognised by IATA as an ARM system provider. It works with both airlines and travel agencies to revolutionise the airline distribution industry. DRCT also plays as a content supplier – it enables easy connection to the selected and competitive content.
Emu Analytics
Emu Analytics is a London-based SME delivering Digital Twin software for airports, airlines, and airspace regulators. Its software seamlessly consolidates vast amounts of geospatial data, enabling real-time and historical analysis of aircraft movements, airside processes and operational performance on the apron and in the air – empowering aerospace organisations to unlock critical insights that drive the optimisation of turnaround and on-time performance, enhance airspace planning, and elevate operational efficiency, sustainability, and safety.
Hear more from Emu Analytics at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Martine Skaret, Marketing & Growth Lead, Emu Analytics, is participating in the ‘Startup pitch session’, with a pitch titled ‘Real-time Digital Twins for Airline and Airport Operations’.
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Fairlyne
Founded in 2021 in Paris, Fairlyne offers the first white-label platform empowering airlines to seamlessly establish their own resale experiences on their direct channels. With a sharp focus on revenue management, Fairlyne transforms carriers’ operations, leveraging no-shows to convert empty seats into profitable opportunities while enhancing customer satisfaction and loyalty.
Fairlyne is backed by leading venture capital firms including Speedinvest, Kima Ventures, Evolem, and FJ Labs.
InterLnkd
InterLnkd is the first company to link your booked customers with the worlds of fashion, beauty, and retail to complement the booking they hold with you, and to earn your business a completely new and cost-free ancillary revenue stream.
Hear more from InterLnkd at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Barry Klipp, CEO & Co-Founder, InterLnkd, is participating in the ‘Startup pitch session’, with a pitch titled ‘How airlines can earn from an untapped multi-billion dollar ancillary opportunity’.
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LiFE in the Air
The mission at LiFE in the Air is to revolutionise inflight ancillary products and services. The company is setting new standards for passenger engagement and satisfaction. It strives to empower airlines with customisable, revenue-generating solutions that meet and exceed modern travellers’ evolving expectations.
LiFE in the Air takes a different approach to onboard revenue. It understands that maximising onboard revenue profitably is necessary for today’s airlines. The company is a systems integrator, combining its proprietary solutions with the best-in-class industry solutions. LiFE in the Air takes responsibility for servicing the complete solution, which focuses on aggregating multiple revenue-generating programs requiring minimal airline personnel support.
Hear more from LiFE in the Air at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Andy Palacios, Vice-President, LiFE in the Air, is participating in the ‘Startup pitch session’, with a pitch titled ‘New era of inflight shopping’.
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Shabstec Limited
Shabstec delivers baggage solutions to the aviation industry. The Bagnition suite of applications can manage baggage from check-in through to aircraft loading. The newly designed TagForLife offers electronic bag tag technology with a display, BLE and RFID capability, making it ideal for baggage processing. The baggage broker allows airlines and airports to exchange baggage notifications using an easy to use, low-cost self-service portal. The electric baggage cart technology removes the need for conveyors/ICS systems making baggage transport simple and straight forward and saves on OPEX/CAPEX costs too.
Hear more from Shabstec Limited at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Shabbir Girach, Managing Director, Shabstec Limited, is participating in the ‘Startup pitch session’, with a pitch titled ‘Electronic Bag Tags (EBT) and Baggage Tracking’. Girach will share how the TagForLife can replace conventional printed tags and allow real-time baggage tracking using the baggage broker.
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SimpleVisa
Have you ever cancelled travel due to visa issues? Visa requirements change all the time. Travellers get confused and blame the airline when denied boarding. You own the visa problem. SimpleVisa helps you make it a customer satisfaction and revenue opportunity.
SimpleVisa’s objectives at the co-located FTE EMEA and FTE Ancillary & Retailing are to showcase a new border crossing experience and to seed new partnerships.
The company simplifies travel by taking care of border crossing administration. It delivers peace of mind to travellers, while creating revenues for travel vendors.
Visit the SimpleVisa booth to:
- Learn about the staggering growth of eVisas across the world.
- Experience live how SimpleVisa helps passengers processing their eVisa.
- Understand how SimpleVisa creates value and revenue in the process.
- Appreciate how easily the SimpleVisa solution integrates in a travel booking and/or post booking flow.
Tao Climate
Tao Climate offers scalable, verifiable Carbon Credits (CCs) to the European aviation sector. Its technology enables the creation and verification of CCs and their real-time sale through channel partners.
Visitors to the Tao Climate stand can expect an interactive and enlightening experience showcasing the revolutionary Tao CX product. The stand will feature live demonstrations of the Tao CX platform, allowing visitors to see first-hand how easily it integrates with airline booking systems to offer real-time carbon offset options. Experts will be on-hand to discuss the operational benefits and sustainability impacts of Tao CX, including detailed case studies from customers currently using the system. Attendees will have the opportunity to simulate booking experiences and view the seamless process of calculating and offsetting carbon emissions during flight bookings. Additionally, Tao Climate will offer insights into its development process, discuss its collaboration with environmental groups and airline partners, and explore future enhancements planned for Tao CX.
Hear more from Tao Climate at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Gary Byrnes, Founder & CEO, Tao Climate, is participating in the FTE EMEA conference in a session titled ‘Innovative approaches to better drive industry transformation ambitions and protect the planet’.
View the FTE EMEA and FTE Ancillary & Retailing schedule at a glance >>
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UCPlaces
UCPlaces offers fully-branded, customised GPS-guided tours that your passengers can take on their schedule, in their preferred language and directly from within the airline’s mobile app. When your airline offers unforgettable touring experiences at their destination, customers are sure to return for more!
With UCPlaces, you can differentiate your airline from the competition by offering value which exceeds your customer’s expectations and takes their experience with you well beyond the airplane and airport. Expand your loyalty programs and generate more revenue while building long-lasting relationships with your valuable customers.
Offering exceptional touring experiences to your customers keeps them coming back to your airline’s app and website. It’s the easiest way to make your customers excited about your airline from the time they touch down until the time they take off.
Hear more from UCPlaces at the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024. Uri Sperling, CEO, UCPlaces, is participating in the ‘Startup pitch session’, with a pitch titled ‘Improve CX, strengthen loyalty programs, boost app use and increase ancillary revenue with GPS-guided tours’.
View the FTE EMEA and FTE Ancillary & Retailing schedule at a glance >>
Register for FTE EMEA and FTE Ancillary & Retailing – one registration provides access to both events >>
