eBay’s magical listing tool has been named “Best Overall Generative AI Solution” in the 2024 AI Breakthrough Awards, an annual program that celebrates innovative use of technology from companies and products around the world.
eBay’s magical listing experience leverages generative AI to simplify the product listing experience for sellers, sparing them time and effort.
The first phase of the experience uses AI to create item descriptions within the eBay listing flow based on known product attributes. It was released to 100 percent of sellers in the company’s top 5 markets by the end of 2023, and saw high rates of customer satisfaction and adoption.
Phase 2 of the experience is currently in beta with a subset of eBay’s users, and adds the ability to pre-populate additional listing item details by extrapolating them from a seller-uploaded image.
The full list of 2024 AI Breakthrough winners can be found on the program’s website.
