Delta Air Lines’ Fly Delta App is getting a major upgrade. Fly Delta 6.0 is the most comprehensive update to the app since 2019 and is packed with improvements designed to help customers save time, explore new destinations and manage their travel even when the unexpected happens.
The latest update to the app includes a slate of new and updated features, functionality and experiences that reimagine how customers can engage with Delta. This includes an all-new Help Center view, always-available access to boarding information, and connectivity to Delta’s Virtual Assistant. Customers will also soon be able to utilise their Delta SkyMiles credentials from their Fly Delta app to seamlessly connect to Delta Sync Wi-Fi onboard.
“The Fly Delta app connects customers to the full Delta experience, from inspiring travel and navigating a trip to seamlessly accessing exclusive partner experiences and content,” said Eric Phillips, S.V.P. and Chief Digital Officer. “This 6.0 update brings the Delta difference to customers no matter where they are on their journey.”
From home to destination, on average 85% of Delta SkyMiles Members rely on the Fly Delta app when travelling. With more than one billion unique app engagements in 2023, the updates coming to Fly Delta have an opportunity to create more meaningful, connected and elevated moments as customers embark on summer travel plans.
“Every customer engagement is an opportunity for us to show them how Delta is different in moments when customers need us most,” said Phillips. “The Help Center view provides a way to connect with customers directly when travel is disrupted and gives them even more choice over their travel experience.”
