Category: Travel

easyJet is offering new luggage collection, delivery, and door-to-door services in collaboration with Airportr – a Partner of the FTE Baggage Innovation Working Group – initially from LGW and GVA. easyJet has launched a new luggage collection, delivery and door-to-door service in partnership with baggage collection and delivery specialist, Airportr (a Partner of the FTE […]

Cyprus Airways has deployed AirFi’s wireless inflight entertainment across its fleet of Airbus aircraft, enabling passengers to access digital entertainment on their personal electronic devices. Cyprus Airways has deployed airline technology provider AirFi’s wireless inflight entertainment across its fleet of Airbus aircraft. As part of its focus on innovation and customer service, the airline is […]

Hamad Airport has announced a collaboration with Cisco to advance its digital transformation agenda, revolutionise its operations, enhance customer experience, and leverage innovative technologies. Hamad International Airport has announced a collaboration with Cisco to advance its digital transformation agenda, revolutionise its operations, enhance customer experience, and leverage innovative technologies. This collaboration is based on a […]

The inspirational conference agenda at the recent FTE APEX Asia Expo included a fascinating Virtual Keynote from Rohit Talwar, CEO, Fast Future. He shared exclusive insights into the findings of the groundbreaking study on ‘Tomorrow’s Customer 2030’ conducted by Future Travel Experience in partnership with Fast Future. The study draws on a global passenger survey […]

Google has launched Indoor Live View at Sydney Airport. The new Augmented Reality feature on Google Maps will transform passenger wayfinding in the terminals for “an enjoyable and smooth travel experience”. In a first for an Australian airport, Google has launched Indoor Live View at Sydney Airport. The new Augmented Reality (AR) feature on Google […]

Icelandair is implementing electronic bag tags for passengers. The Passenger Solution from BAGTAG – a Strategic Partner of the FTE Baggage Innovation Working Group – will provide seamless baggage check-in. After becoming the first airline to implement the Crew Solution from BAGTAG (a Strategic Partner of the FTE Baggage Innovation Working Group), Icelandair has announced […]

COLOGNE, November 16 – The European Union Aviation Safety Agency (EASA) hosted the inaugural meeting of the ReFuelEU Aviation Member States Network on November 16. The Network will serve as a forum for exchange on implementation experiences, challenges, and promotion of best practices in the path of making aviation more environmentally friendly. It will focus […]

FTE APEX Asia Expo – the region’s largest free-to-attend passenger experience and business performance expo for the air transport industry – returned to the Marina Bay Sands Expo & Convention Centre, Singapore, on 8-9 November 2023. This year’s event – delivered with the support of Headline Partners Changi Airport Group, Singapore Airlines, Star Alliance and […]

The European Union Aviation Safety Agency is monitoring the situation in Iceland with respect to the potential eruption of the Fagradalsfjall volcano. In the event of an eruption and development of an ash cloud, the Agency will work with other aviation actors to assess the impact for aviation and make recommendations accordingly. Air operations were […]

We will be convening a first workshop of the ReFuelEU Aviation environmental labelling scheme, with airlines and online travel agents, on the 22nd & 23rd January 2024, in our Headquarters in Cologne (Germany). The aim is to exchange on the status, the methodology, data ingestion and treatment as well as the integration of the labelling […]