Category: Travel

Los Angeles World Airports has partnered with Airport Dimensions, Servy, and Unibail-Rodamco-Westfield to bring a new level personalisation to digital retail and F&B ordering at Los Angeles International Airport. In a first-of-its-kind development at Los Angeles International Airport (LAX), Servy and Airport Dimensions (a Platinum Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) […]

As part of its focus on digitally-enabled journeys and innovation, Emirates is now offering its inflight meal pre-ordering service across 92 routes. This adds to existing AI-enabled customer preference tools. The Emirates inflight meal pre-ordering service is live across 92 routes globally, with 30 new routes including Riyadh, Jeddah, Delhi, Mumbai and Kuala Lumpur now […]

British Airways has completed the final phase of its lounge refresh at London Heathrow Airport’s Terminal 5 B gates, with a range of improvements for customers to experience ahead of their flight. British Airways has completed the final phase of its lounge refresh at London Heathrow Airport’s Terminal 5 B gates, with a range of […]

The European Union Aviation Safety Agency (EASA) has published the first Easy Access Rules (EAR) for Information Security. This publication contains the rules and procedures for the management of information security risks with a potential impact on aviation safety for organisations and authorities, displayed in a consolidated, easy-to-read format, with advanced navigation features through links […]

After moderating the ‘AI Symposium’ at the recent FTE Global event, Javed Malik, Chair of the Advisory Board, Ink Innovation, spoke to Future Travel Experience about his role as a Captain of the reimagined FTE Digital, Innovation & Startup Hub. In this video interview, he shares how the relaunched FTE Hub will be different in […]

Following his participation at the recent FTE Global event, Future Travel Experience caught up with Kevin Kleist, Senior Emerging Trends Advisor, Southwest Airlines and Head of Innovation, Digitalisation & Startup Engagement, FTE. In this video interview, he shares plans for the reimagined FTE Digital, Innovation & Startup Hub, including a new line-up of Captains, new community-focused approach, and […]

Sunshine Coast Airport has installed digital accessible wayfinding solution BindiMaps in order to help its passengers seamlessly navigate facilities and become one of Australia’s most accessible airports. Sunshine Coast Airport (SCA) has become the first in Australia to install digital accessible wayfinding solution BindiMaps in a bid to help its 1.62 million annual passengers seamlessly navigate its […]

Iberia is outfitting its A320neos with newly-launched Airbus L Bins. The new bins allow vertical loading of carry-on roller bags, meaning Iberia will enhance CX, increasing hand baggage capacity by 60%. Iberia and Airbus have signed a contract by which the Spanish airline will outfit its A320neo fleet with newly-launched L Bins. Thanks to the […]

VINCI Airports has announced a £100 million five-year investment plan to increase Belfast International Airport’s operational efficiency, while improving passenger experience and environmental performance. VINCI Airports has announced the launch of a £100 million five-year investment plan that will increase Belfast International Airport’s operational efficiency, while improving passenger experience and environmental performance. Phase one of […]

Fraport and SITA (a Platinum Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) are enabling all airlines at FRA to jointly use face biometrics as identification from check-in to boarding. Fraport and SITA (a Platinum Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) are enabling all airlines at Frankfurt Airport (FRA) […]