Riyadh Air, MIA, EL AL & more share how CX strategies should evolve

One of the key elements that makes FTE events unique is our carefully-curated content. The Future Mobility & Customer Journey conference track at FTE Global 2023 included a fascinating session focused on “How should CX strategies evolve on the ground, and in the sky, to better serve all types of passengers by 2030?” View the […]

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Fiji Airways Chief Transformation Officer discusses CX initiatives

Fiji Airways was recently recognised as a ‘Five Star Major Airline’ by the Airline Passenger Experience Association (APEX) in its prestigious APEX Official Airline Ratings for the second consecutive year. Future Travel Experience caught up with Rowan Chalmers, Chief Transformation Officer, Fiji Airways, at FTE APEX Asia Expo 2023. In this video interview, he shares […]

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EASA publishes the updated Easy Access Rules for Large Rotorcraft (CS-29) (Amendment 11)

European Union Aviation Safety Agency has published the revised Easy Access Rules for Large Rotorcraft (CS-29). This Revision from November 2023 incorporates the Amendment 11, covering the CSs and AMC to: provide proportionate and cost-efficient rules in the field of the safety assessment provisions for equipment, systems and installations for rotorcraft that also maintain an […]

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EASA endorses its first Gender Equality Plan

In a move aimed at fostering workplace inclusion, Luc Tytgat, Acting Executive Director of the European Union Aviation Safety Agency (EASA), has officially endorsed the Agency’s new Gender Equality Plan. This initiative reaffirms EASA’s commitment to equality and sets the stage for cultivating a diverse and supportive work environment. Key highlights of the plan include […]

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flynas and Eve Air Mobility sign MoU to advance eVTOL operations

flynas and Eve Air Mobility have signed an MoU to explore the future of eVTOL aircraft operations in Saudi Arabia. The partners are aiming to start eVTOL operations in Riyadh and Jeddah in 2026. flynas and Eve Air Mobility have signed a Memorandum of Understanding (MoU) to explore the future of electric vertical take-off and […]

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Cathay Pacific first airline in APAC to feature Disney+ Original titles

As part of its “commitment to offer an unparalleled entertainment experience” Cathay Pacific has announced it is the first airline in Asia-Pacific to feature Disney+ Original titles as part of its IFE. As part of its “commitment to offer an unparalleled entertainment experience” Cathay Pacific has announced it is the first airline in Asia-Pacific to […]

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Honolulu Airport selects SITA Smart Path for biometric U.S. Exit

Honolulu Airport has adopted the biometric-enabled SITA Smart Path to support U.S. CBP in fulfilling biometric passenger screening on exit from the U.S. and deliver a “fast and efficient experience”. Honolulu’s Daniel K. Inouye International Airport (HNL) has adopted SITA’s biometric-enabled SITA Smart Path to support U.S. Customs and Border Protection in fulfilling biometric passenger […]

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AMS and Pangiam commence trials of AI-based security screening

Amsterdam Airport Schiphol and Pangiam are commencing the next-stage trials of Project DARTMOUTH, which is intended to transform airport security screening using AI to enhance inspection of carry-on bags. Amsterdam Airport Schiphol and Pangiam are commencing the next-stage trials of Project DARTMOUTH, which is intended to transform airport security screening using Artificial Intelligence to enhance […]

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Virgin Atlantic flies world’s first 100% SAF flight from LHR to JFK

Virgin Atlantic’s historic flight on 100% Sustainable Aviation Fuel took place on 28 November 2023 from London Heathrow to New York JFK, marking the culmination of a year of “radical collaboration”. Virgin Atlantic’s historic flight on 100% Sustainable Aviation Fuel (SAF) took place on 28 November 2023 from London Heathrow to New York JFK, marking […]

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DFW and Overair collaborate on exploring eVTOL operations

Dallas Fort Worth International Airport (DFW) and Overair have announced an MoU to cooperatively explore the future of vertiport development and eVTOL aircraft operations within the DFW Metroplex. Dallas Fort Worth International Airport (DFW) and Overair – a developer of advanced electric vertical takeoff and landing (eVTOL) aircraft – have announced a Memorandum of Understanding […]

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