Category: Travel

As part of efforts to communicate to customers in real-time, United Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is using AI tools to send travellers information about their trip. As part of efforts to communicate to customers in real-time, United Airlines – a Corporate Partner of the FTE Digital, […]

As part of Future Travel Experience’s commitment to the continuous growth of the FTE World Airport Retailing Working Group, we are thrilled to announce its rebranding to the FTE World Ancillary & Retailing Working Group. This new identity reflects our broadened focus and commitment to inclusivity, now extending our platform to all relevant industry stakeholders, […]

The European Union Aviation Safety Agency (EASA) has published Revision from July 2024 of the Easy Access Rules (EAR) for Initial Airworthiness and Environmental Protection to introduce:  Part 21 Light requirements; information security risks requirements; the definition of complex motor-powered aircraft; and the related acceptable means of compliance (AMC) and guidance material (GM). The EAR for Initial Airworthiness and […]

The European Union (EU) and the International Civil Aviation Organization (ICAO) have signed a new Annex to their Memorandum of Cooperation (MoC) to establish a strong partnership in supporting technical cooperation projects globally. ICAO and the European Union Aviation Safety Agency (EASA), the EU’s technical arm on aviation safety and environmental protection, pledged to reinforce […]

Leeds Bradford Airport is transforming CX with new, cutting-edge security scanners. The next-generation screening technology enables travellers to leave liquids and large electronic items in their bags. Leeds Bradford Airport is transforming the passenger experience with the deployment of new, cutting-edge security scanners. The introduction of the latest next-generation screening technology enables travellers to leave […]

Delta Air Lines has announced that Missoni will design its Delta One amenity kits and deliver customised elements to the new Delta One Lounge at New York-JFK Airport, as it elevates key touchpoints. Delta Air Lines has announced that Missoni will design its Delta One amenity kits and deliver customised elements to the new Delta […]

Alaska Airlines – a Partner of the FTE Baggage Innovation Working Group – has opened a cutting-edge space at SFO’s Harvey Milk Terminal 1. The premium and enhanced CX includes automated bag drop. Photo: Ingrid Barrentine Alaska Airlines – a Partner of the FTE Baggage Innovation Working Group – has started welcoming travellers to a new, […]

The new Delta One Lounge at New York’s JFK International Airport – the first of its kind, and larger than any Delta Sky Club – is designed to offers a variety of experiences and amenities for the premium traveller. Delta is ready to welcome guests to its newest and most exclusive destination – the Delta […]

 Following her address at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024), Future Travel Experience caught up with Charlotte Posada-Kandel, Manager Ancillary Products, SunExpress. In this video interview, she shares the airline’s ‘360+5’ journey towards offering a more tailored, customer-centric proposition, as well as the core technology changes […]

Jacksonville International Airport has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times, as part of its commitment to deliver world-class terminal experiences. Jacksonville International Airport (JAX) has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times and enhance the passenger experience at its terminal. […]