EASA updated Easy Access Rules for Initial Airworthiness and Environmental Protection

The European Union Aviation Safety Agency (EASA) has published Revision from July 2024 of the Easy Access Rules (EAR) for Initial Airworthiness and Environmental Protection to introduce:  Part 21 Light requirements; information security risks requirements; the definition of complex motor-powered aircraft; and the related acceptable means of compliance (AMC) and guidance material (GM). The EAR for Initial Airworthiness and […]

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EU and ICAO enhance Memorandum of Cooperation to support technical cooperation in aviation worldwide

The European Union (EU) and the International Civil Aviation Organization (ICAO) have signed a new Annex to their Memorandum of Cooperation (MoC) to establish a strong partnership in supporting technical cooperation projects globally. ICAO and the European Union Aviation Safety Agency (EASA), the EU’s technical arm on aviation safety and environmental protection, pledged to reinforce […]

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Leeds Bradford Airport transforms CX with next-gen security

Leeds Bradford Airport is transforming CX with new, cutting-edge security scanners. The next-generation screening technology enables travellers to leave liquids and large electronic items in their bags. Leeds Bradford Airport is transforming the passenger experience with the deployment of new, cutting-edge security scanners. The introduction of the latest next-generation screening technology enables travellers to leave […]

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Delta further elevates travel experience with new amenity kits

Delta Air Lines has announced that Missoni will design its Delta One amenity kits and deliver customised elements to the new Delta One Lounge at New York-JFK Airport, as it elevates key touchpoints. Delta Air Lines has announced that Missoni will design its Delta One amenity kits and deliver customised elements to the new Delta […]

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Alaska Airlines unveils new location at SFO’s Harvey Milk T1

Alaska Airlines – a Partner of the FTE Baggage Innovation Working Group – has opened a cutting-edge space at SFO’s Harvey Milk Terminal 1. The premium and enhanced CX includes automated bag drop. Photo: Ingrid Barrentine Alaska Airlines – a Partner of the FTE Baggage Innovation Working Group – has started welcoming travellers to a new, […]

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Delta One Lounge at JFK ushers in a new era of premium travel

The new Delta One Lounge at New York’s JFK International Airport – the first of its kind, and larger than any Delta Sky Club – is designed to offers a variety of experiences and amenities for the premium traveller. Delta is ready to welcome guests to its newest and most exclusive destination – the Delta […]

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SunExpress on core tech changes and ‘360+5’ customer journey

 Following her address at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024), Future Travel Experience caught up with Charlotte Posada-Kandel, Manager Ancillary Products, SunExpress. In this video interview, she shares the airline’s ‘360+5’ journey towards offering a more tailored, customer-centric proposition, as well as the core technology changes […]

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Jacksonville International Airport implements Xovis AERO

Jacksonville International Airport has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times, as part of its commitment to deliver world-class terminal experiences. Jacksonville International Airport (JAX) has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times and enhance the passenger experience at its terminal. […]

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Munich Airport’s new pier to provide “efficiency, service & comfort”

The Management Board of Munich Airport on a tour of the construction site for the new Terminal 1 pier: Jost Lammers, CEO, Munich Airport; Nathalie Leroy, Chief Financial Officer and Director of Infrastructure, Munich Airport; and Jan-Henrik Andersson, Chief Commercial Officer and Chief Security Officer, Munich Airport. Munich Airport is progressing rapidly with the development […]

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Cathay Pacific collaborates with FlightPath3D

Cathay Pacific is collaborating with FlightPath3D to blend flight tracking with the airline’s IFE. ‘My Journey’ incorporates a customised welcome experience, flight preview mode, and inflight exploration. Cathay Pacific is collaborating with FlightPath3D to launch an experience that seamlessly blends flight tracking with the airline’s inflight entertainment (IFE). Called ‘My Journey’, the innovative integrated graphic […]

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