New Riyadh Airport KSIA’s customer-centric vision

Riyadh’s new King Salman International Airport will be among the world’s biggest when it opens in 2030 and is a key development in the rise of Saudi Arabia’s air transport sector. In this interview, ahead of her participation at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024), Linda Schucroft, Vice President Innovation and […]

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Shortlists announced for FTE World Airline Ancillary & FTE World Airport Retailing Awards 2024

We are excited to reveal the shortlists for the FTE World Airline Ancillary and FTE World Airport Retailing Awards 2024. Three airlines and three airports will be recognised during an official awards ceremony on 12 June at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024). The FTE World Airline […]

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European Commission adopts regulatory package, giving go-ahead for VTOL operations and air taxis

The European Commission has adopted a package of secondary legislation on drones and vertical take-off and landing (VTOL) capable aircraft, which puts the final rules in place for the launch of Innovative Air Mobility (IAM), including air taxi services. The package is based on regulatory proposals from the European Union Aviation Safety Agency (EASA), published […]

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Air India and BIAL enter agreement to develop Bengaluru

Air India and BIAL have entered into an agreement intended to develop Bengaluru as a premier aviation hub for southern India, with a strong focus on “elevated customer experience and efficient operations”. Air India and Bangalore International Airport Limited (BIAL) have entered into an agreement intended to develop Bengaluru as a premier aviation hub for […]

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WestJet introduces Extended Comfort for a seamless CX

WestJet customers travelling in Economy Class onboard its 737 and 787 aircraft can now select the airline’s most relaxing economy seat option with ‘Extended Comfort’ for a more seamless experience. WestJet customers travelling in Economy Class onboard its 737 and 787 aircraft can now select the airline’s most relaxing economy seat option with ‘Extended Comfort’. […]

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Qantas selects Panasonic Avionics’ Astrova IFE for Project Sunrise

Qantas has selected Panasonic Avionics’ Astrova IFE solution for its ultra-long-haul ‘Project Sunrise’ flights from the east coast of Australia to Europe and New York, which will be operated with the A350-1000. Qantas has selected Panasonic Avionics’ new Astrova IFE solution for its ultra-long-haul ‘Project Sunrise’ flights from the east coast of Australia to Europe […]

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FTE CEO update – Ryanair, VIE, Alaska, SAS collaboration & more

Dear friends and colleagues, I write this note 10,000m up on a packed flight back from Istanbul. It is an incredibly buoyant and exciting time for our sector as demand to travel is still booming, and it feels the industry is really now taking on the big topics like digital transformation, empowering workforce & passengers, […]

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ADM and Air Transat organise 10th ‘Premium Kids’ event

Aéroports de Montréal and Air Transat have organised the 10th edition of the ‘Premium Kids’ event at Montréal-Trudeau International Airport for children with autism to familiarise themselves and their families with the airport process. Aéroports de Montréal (ADM), in partnership with Air Transat, has organised the 10th edition of the ‘Premium Kids’ event at Montréal-Trudeau […]

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Budapest Airport to welcome easyJet’s relaunched Lyon link as it sees increasing tourism demand from France

easyJet is to restart its popular route between Budapest Airport (BUD) and Lyon-Saint Exupéry Airport (LYS). The year-round service will be operated twice-weekly, starting on 21 August 2024. easyJet previously operated the BUD-LYS route pre-pandemic (2019/2020), with an annual seat capacity of almost 50,000. Following the relaunch, Budapest Airport anticipates an initial 38,000 annual seats, […]

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Riyadh Air signs partnership with Artefact to innovate with AI tech

Riyadh Air, Saudi Arabia’s digitally-native airline, has signed a strategic partnership with Artefact aimed at utilising cutting-edge cloud and AI technologies “to enhance guest experiences at every stage”. Riyadh Air, Saudi Arabia’s digitally-native airline, has signed a strategic partnership with Artefact aimed at revolutionising the aviation industry through Artificial Intelligence (AI) applications. Utilising cutting-edge cloud […]

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