Startup airline Beond responding to key CX trends

Startup airline Beond is an all-premium leisure-focused carrier, which launched its first commercial service in November 2023. In this interview, ahead of his participation at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024), Tero Taskila, CEO & Co-Founder, shares how Beond is responding to key CX trends, including personalisation, […]

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EASA launches second release of Innovative Air Mobility Hub

COLOGNE, May 8, 2024 — The European Union Aviation Safety Agency (EASA) has launched the second release of its digital space for the exchange of information on air taxis and drones with a focus on privacy concerns. The Innovative Air Mobility (IAM) Hub was launched in December 2023 and enables cities, regions, national authorities, operators, and manufacturers […]

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Alaska Airlines, CVG, United, AMS & Southwest discuss robotics

We are in the midst of a robotics revolution. There is huge potential for robotics, automation and Artificial Intelligence (AI) to significantly enhance operational efficiencies and customer experience. In these exclusive interviews ahead of their participation in the FTE Aviation & Robotics Summit (Pittsburgh, 14-16 May 2024), Bernadette Berger, Director of Innovation, Alaska Airlines; Naashom […]

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Emirates retrofitting additional 71 A380s and B777s

Emirates has announced it will be completely refurbishing another 43 A380s and 28 777s, expanding its retrofit programme to 191 aircraft as part of “a clear commitment to elevating the customer experience”. Emirates has announced it will be completely refurbishing another 43 A380s and 28 Boeing 777s, expanding its retrofit programme to 191 aircraft. The […]

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Scoot’s first E190-E2 commences operations

Scoot – the low-cost subsidiary of Singapore Airlines (a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024) – has started operating its first Embraer E190-E2 aircraft for an enhanced CX. Scoot – the low-cost subsidiary of Singapore Airlines (a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024) – has started […]

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Plaza Premium Group expands Flight Club dining brand at KLIA

Plaza Premium Group is launching the Flight Club restaurant at Kuala Lumpur International Airport T1, the third outlet in the Flight Club brand at KLIA, alongside Flight Club Signature and Flight Club Grab and Go. Plaza Premium Group is launching the Flight Club restaurant at Kuala Lumpur International Airport (KLIA) Terminal 1, the third and […]

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Singapore Airlines orders SAF as part of decarbonisation goals

Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has signed an agreement to purchase 1,000 tonnes of neat Neste MY Sustainable Aviation Fuel. Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has signed an agreement with Neste to purchase 1,000 tonnes […]

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FTE BIWG members to receive baggage tours at PIT and OSL

The FTE Baggage Innovation Working Group (BIWG) is an unparalleled community, providing invaluable opportunities for knowledge-sharing, business development, networking and fun. The next in-person BIWG members’ meeting takes place in Pittsburgh on 14 May 2024, alongside the FTE Aviation & Robotics Summit, and includes an exclusive tour of Pittsburgh International Airport’s (PIT) baggage system. Upcoming […]

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FTE Ancillary & Retailing: “The convergence of commercial, customer and technology”

The following article was published by Future Travel Experience Eric Léopold, Founder & Managing Director, Threedot and Content Director, FTE Ancillary & Retailing, shares his perspective on the evolution of airline retailing and key industry trends. The FTE Ancillary & Retailing event takes place in Dublin on 11-13 June 2024, co-located with FTE EMEA, and […]

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SQ, TPA, Aena and FraAlliance on collaborative innovation

Future Travel Experience (FTE) firmly believes that the best innovation is always collaborative innovation. Our FTE Communities – the FTE Digital, Innovation & Startup Hub, Baggage Innovation Working Group and World Airport Retailing Working Group – play an important role as catalysts and enablers of industry transformation. In part 2 of our focus on collaborative innovation, we share […]

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