American Airlines enhances AAdvantage rewards and onboard CX

American Airlines is enhancing the rewards available to members of its AAdvantage frequent-flyer program, as well as further elevating the onboard experience with premium amenities and high-speed WiFi. American Airlines continues to deliver a more rewarding travel experience for AAdvantage members through the introduction of several new ways to make travel even better for the […]

Continue Reading

Delta and Riyadh Air sign strategic agreement

Delta Air Lines and Riyadh Air, Saudi Arabia’s new digitally-native airline, have signed a Strategic Cooperation Memorandum of Understanding, with a shared “commitment to providing an elevated customer experience”. Delta Air Lines and Riyadh Air, Saudi Arabia’s new digitally-native airline, have signed a Strategic Cooperation Memorandum of Understanding with the goal of introducing a broad […]

Continue Reading

Aeroporti di Roma on transforming travel experiences with tech

Following his participation at the recent co-located FTE EMEA and FTE Ancillary & Retailing events, Future Travel Experience caught up with Giovanni Gennaro, Open Innovation Manager, Aeroporti di Roma (ADR). In this video interview, he shares how ADR – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is transforming travel experiences […]

Continue Reading

Shannon Airport launches new mobile app featuring AR

Shannon Airport has launched a new app featuring Augmented Reality and smartwatch integration as part of its “commitment to enhancing passenger convenience and embracing cutting-edge technology”. Shannon Airport has launched its brand-new mobile app, which is designed to make the customer experience even easier. The new app, available to download for free from the Apple […]

Continue Reading

U.S. CBP expands Mobile Passport Control to Detroit Metro Airport

U.S. Customs and Border Protection has expanded Mobile Passport Control to Detroit Metropolitan Wayne County Airport, enhancing CX and streamlining traveller’s entry process into the United States. U.S. Customs and Border Protection (CBP) has announced today that Detroit Metropolitan Wayne County Airport is the latest location to allow U.S. citizens and select non-U.S. travellers to […]

Continue Reading

EASA publishes Easy Access Rules for Unmanned Aircraft Systems — Revision from July 2024

The European Union Aviation Safety Agency (EASA) has published Revision from July 2024 of the Easy Access Rules for Unmanned Aircraft Systems (Regulations (EU) 2019/947 and 2019/945) This Revision incorporates Commission Delegated Regulation (EU) 2024/1108 and Commission Implementing Regulation (EU) 2024/1110 to address the initial and continuing airworthiness of UAS operated in the specific category. The EAR for Unmanned […]

Continue Reading

Oman Air reinforces sustainability with new earphone packaging

As part of its ongoing commitment to sustainability, Oman Air has introduced eco-friendly onboard earphone packaging from Linstol – an exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November 2024. As part of ongoing efforts to increase the sustainability of its onboard experience, Oman Air has redesigned the packaging for its Economy Class earphones, replacing […]

Continue Reading

EASA supporting scale up of sustainable aviation fuels through EU Clearing House

COLOGNE, July 9, 2024 – EASA is supporting the scale up of sustainable aviation fuels (SAF), via the now operating EU SAF Clearing House, as a critical step forward in reducing aviation emissions. The mission of the EU SAF Clearing House is to remove as many barriers as possible to support the EU & International […]

Continue Reading

EASA publishes Annual Safety Review 2024

The 2024 Annual Safety Review (ASR) of the European Union Aviation Safety Agency (EASA) is now online. The 2024 Edition looks at the safety performance of the European aviation system in 2023. This, and other analyses carried out by EASA in collaboration with national aviation authorities (NAAs) and industry, is used to support the safety […]

Continue Reading

Perth Airport enhancing accessibility with new sensory room

Perth Airport is to create a sensory room within the T1 international terminal to assist neurodivergent travellers, as part of its commitment “to fostering an inclusive travel experience for all passengers”. Perth Airport is to create a sensory room within the T1 international terminal to assist neurodivergent travellers. The project aims to provide a calming […]

Continue Reading