Category: Travel

Riga Airport now offers a new service – Meet & Greet, which allows passengers, accompanied by airport staff, to conveniently get to their required airport location for “a positive passenger experience”. Riga Airport now offers a new service – Meet & Greet, which allows passengers, accompanied by airport staff, to quickly and conveniently get to their required […]

Wizz Air has launched a new voice solution for its virtual customer service assistant, Amelia. In the event of a significant delay or cancellation, travellers will now receive an automated telephone call. Wizz Air has launched a new voice solution for its virtual customer service assistant, Amelia. In the event of a significant delay or […]

Emirates has opened its first-ever lounge at King Abdulaziz International Airport in Jeddah, Saudi Arabia. The lounge is designed “to deliver an industry-leading experience and signature hospitality”. Emirates has opened its first-ever lounge at King Abdulaziz International Airport in Jeddah, Saudi Arabia. The AED 20 million (US$5.4 million), 900sqm lounge is located in the airport’s […]

Fraport has equipped nine additional security checkpoints at Frankfurt Airport with modern CT technology, as well as an innovative lane concept in Departures B-West of Terminal 1 for an enhanced CX. Fraport has equipped nine additional security checkpoints at Frankfurt Airport with modern CT technology, as well as an innovative lane concept in Departures B-West […]

Schiphol – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – will continue to test autonomous mobility vehicles supplied by WHILL – an exhibitor at FTE Global, taking place in LA on 28-30 October. After a successful trial period in 2023, Schiphol – a Corporate Partner of the FTE Digital, Innovation & Startup Hub […]

Southwest – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – and Archer Aviation have signed an MoU to develop plans for electric air taxi networks utilising eVTOL aircraft at California airports. Southwest Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – and Archer Aviation have signed a Memorandum […]

COLOGNE, July 19, 2024 – The award to Airbus of a Type Certificate for the A321XLR marks the end of a certification process for the European Union Aviation Safety Agency that lasted more than five years. Airbus’s aim for the new model was to offer a narrowbody aircraft which has additional fuel capacity and so is […]

The following article was published by Future Travel Experience In this video interview, Branchspace CEO Ursula Silling and Head of Consulting Radu Iliescu share their perspectives on key retailing trends and how airlines are adapting to them, as well as personalisation and UX optimisation. Branchspace was a Silver Sponsor and exhibitor at the co-located FTE […]

Future Travel Experience (FTE) together with our partner, innovation consultancy nlmtd, is delighted to launch the new FTE Accelerating Collaboration & Engagement (ACE) platform, which is committed to driving real collaborative action among stakeholders. Through ACE, we aim to facilitate fast progress and dynamic change in key areas of the aviation industry. Joining forces will get […]

The European Union Aviation Safety Agency (EASA) has published Revision from July 2024 of the Easy Access Rules for Continuing Airworthiness This Revision incorporates the latest adopted Regulations and associated ED Decisions amending Regulation (EU) No 1321/2014 and its AMC and GM as regards aircraft used for sport and recreational aviation, the introduction of new training methods and […]