Category: Travel

Air France has reopened its fully renovated lounge at Cayenne-Félix Eboué International Airport. Customers can enjoy a bite to eat, work, or just relax in this “elegant and comfortable redesigned space”. Air France has reopened its fully renovated lounge at Cayenne-Félix Eboué International Airport. Customers can enjoy a bite to eat, work, or just relax […]

Etihad Airways is enhancing the customer experience with the launch of an online chat feature designed to provide the latest accurate information on the documents passengers need before they travel. Etihad Airways has launched an online chat feature designed to ensure customers have the latest accurate information on the documents they need before they travel. […]

Airport Authority Hong Kong (AAHK) has awarded the tender for the development of an autonomous mass transportation system serving the SKYCITY at HKIA, creating an “exceptional experience”. An agreement was signed between Vivian Cheung, Acting Chief Executive Officer, AAHK, and James Wong, Director of KC Smart Mobility. Airport Authority Hong Kong (AAHK) has awarded the […]

Hamad International Airport has partnered with Siemens to optimise its district cooling infrastructure, aiming to reduce energy consumption and support the airport’s growth plans in line with sustainability goals. Hamad International Airport has partnered with Siemens to optimise its district cooling infrastructure, aiming to conserve and reduce energy consumption and support the airport’s growth plans. […]

American Airlines is enhancing the rewards available to members of its AAdvantage frequent-flyer program, as well as further elevating the onboard experience with premium amenities and high-speed WiFi. American Airlines continues to deliver a more rewarding travel experience for AAdvantage members through the introduction of several new ways to make travel even better for the […]

Delta Air Lines and Riyadh Air, Saudi Arabia’s new digitally-native airline, have signed a Strategic Cooperation Memorandum of Understanding, with a shared “commitment to providing an elevated customer experience”. Delta Air Lines and Riyadh Air, Saudi Arabia’s new digitally-native airline, have signed a Strategic Cooperation Memorandum of Understanding with the goal of introducing a broad […]

Following his participation at the recent co-located FTE EMEA and FTE Ancillary & Retailing events, Future Travel Experience caught up with Giovanni Gennaro, Open Innovation Manager, Aeroporti di Roma (ADR). In this video interview, he shares how ADR – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is transforming travel experiences […]

Shannon Airport has launched a new app featuring Augmented Reality and smartwatch integration as part of its “commitment to enhancing passenger convenience and embracing cutting-edge technology”. Shannon Airport has launched its brand-new mobile app, which is designed to make the customer experience even easier. The new app, available to download for free from the Apple […]

U.S. Customs and Border Protection has expanded Mobile Passport Control to Detroit Metropolitan Wayne County Airport, enhancing CX and streamlining traveller’s entry process into the United States. U.S. Customs and Border Protection (CBP) has announced today that Detroit Metropolitan Wayne County Airport is the latest location to allow U.S. citizens and select non-U.S. travellers to […]

The European Union Aviation Safety Agency (EASA) has published Revision from July 2024 of the Easy Access Rules for Unmanned Aircraft Systems (Regulations (EU) 2019/947 and 2019/945) This Revision incorporates Commission Delegated Regulation (EU) 2024/1108 and Commission Implementing Regulation (EU) 2024/1110 to address the initial and continuing airworthiness of UAS operated in the specific category. The EAR for Unmanned […]