SFO partners with SITA to enhance baggage processing

SITA – a Strategic Partner of the FTE Baggage Innovation Working Group – has installed state-of-the-art Swift Drop Self-Bag Drop units in the new Alaska Airlines location at SFO Harvey Milk Terminal 1. SITA – a Strategic Partner of the FTE Baggage Innovation Working Group – has announced the successful completion of delivery testing for its […]

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CLT’s vision for a seamless, personalised CX and cutting-edge tech

Charlotte Douglas International Airport (CLT) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has a strong focus on ensuring a seamless experience within the aviation ecosystem by keeping current with user experiences across the customer journey. In this interview, ahead of her participation at FTE Global – the ‘CES of Aviation’ taking […]

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SEA Milan Airports, Lilium and Skyports to launch RAM network

SEA Milan Airports, Lilium and Skyports have signed a Memorandum of Understanding laying the groundwork for the development of a passenger eVTOL network in the Lombardy region of northern Italy. SEA Milan Airports, Lilium and Skyports have signed a Memorandum of Understanding (MoU) laying the groundwork for the development of a passenger electric vertical take-off […]

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Aurrigo trials autonomous technology at Stuttgart Airport

Aurrigo – a Gold Sponsor and exhibitor at FTE Global, LA, 28-30 October 2024, and a Partner of the FTE Baggage Innovation Working Group – has successfully trialled autonomous technology at Stuttgart Airport. Photo: Leif Piechowski Aurrigo – a Gold Sponsor and exhibitor at FTE Global, LA, 28-30 October 2024, and a Partner of the FTE […]

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Drone Safety During the Paris Olympics

Drones provide unique aerial perspectives on many situations. There are increasing reports of people flying drones illegally at major events such as sporting events, music festivals, cultural gatherings and even state occasions. These violations have the potential to cause significant safety risks for people on the ground and other aviation operating in the area. With […]

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Qatar Airways unveils Qsuite Next Gen to elevate business class

Qatar Airways has unveiled the new, ultra-modern ‘Qsuite Next Gen’. The airline’s aim with the new Qsuite is to redefine luxury and innovation, while further elevating the business class experience. Qatar Airways has unveiled the new, ultra-modern ‘Qsuite Next Gen’. The airline’s aim with the new Qsuite is to redefine luxury and innovation, while further […]

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Heathrow extends contract with SITA for network infrastructure

Heathrow Airport has awarded a five-year contract extension to SITA – an exhibitor at FTE Global, LA, 28-30 October, and a Platinum Sponsor and exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November. Heathrow Airport has awarded a five-year contract extension to SITA – an exhibitor at FTE Global, Los Angeles, 28-30 October 2024, and a […]

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Riga Airport launches Meet & Greet service

Riga Airport now offers a new service – Meet & Greet, which allows passengers, accompanied by airport staff, to conveniently get to their required airport location for “a positive passenger experience”. Riga Airport now offers a new service – Meet & Greet, which allows passengers, accompanied by airport staff, to quickly and conveniently get to their required […]

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Wizz Air unveils smart automated voice solution

Wizz Air has launched a new voice solution for its virtual customer service assistant, Amelia. In the event of a significant delay or cancellation, travellers will now receive an automated telephone call. Wizz Air has launched a new voice solution for its virtual customer service assistant, Amelia. In the event of a significant delay or […]

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Emirates brings signature dedicated lounge to Jeddah

Emirates has opened its first-ever lounge at King Abdulaziz International Airport in Jeddah, Saudi Arabia. The lounge is designed “to deliver an industry-leading experience and signature hospitality”. Emirates has opened its first-ever lounge at King Abdulaziz International Airport in Jeddah, Saudi Arabia. The AED 20 million (US$5.4 million), 900sqm lounge is located in the airport’s […]

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