Norse Atlantic expands Swiipr’s digital payments system

Norse Atlantic Airways has started using Swiipr’s digital passenger compensation payments system at JFK, MIA and LAX, and will soon be expanding this to LAS, as part of efforts to further enhance CX. Norse Atlantic Airways has started using Swiipr’s digital passenger compensation payments system at JFK Airport, Miami International Airport and Los Angeles International […]

Continue Reading

Air Canada signs IFE content agreement with Anuvu

Air Canada has signed an inflight entertainment content agreement with Anuvu, starting in September 2024, significantly increasing the content selection to 1,000+ movies and 3,500+ TV episodes. Air Canada has signed an inflight entertainment content agreement with Anuvu, starting in September 2024. Anuvu’s solutions will significantly increase the volume of Air Canada’s content selection to […]

Continue Reading

Schiphol testing 10 autonomous wheelchairs from WHILL

Schiphol Group – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has begun testing 10 autonomous wheelchairs made by WHILL – an exhibitor at FTE Global, Los Angeles, 28-30 October 2024. Schiphol Group – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has begun a year-long test of […]

Continue Reading

Jewel Changi Airport and Trip.com enter three-year partnership

Jewel Changi Airport, Singapore’s iconic lifestyle destination, and Trip.com, a leading player in the global travel industry, have announced a strategic three-year partnership aimed at promoting travel. Changi Airport Group is a Headline Partner of FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024. Jewel Changi Airport, Singapore’s iconic lifestyle destination, and […]

Continue Reading

Qatar Airways SVP on redefining pre-travel experience with AI

Qatar Airways is integrating cutting-edge technology to enhance its digital brand experience. This includes redefining the pre-travel experience with Sama 2.0, the world’s first Artificial Intelligence (AI) flight attendant, and QVerse – its virtual travel experience platform. In this deep-dive interview ahead of his participation at FTE APEX Asia Expo, taking place in Singapore on […]

Continue Reading

Cathay Pacific expands complimentary WiFi

Cathay Pacific has expanded its complimentary WiFi for customers travelling in First or Business Class. Hear more from Cathay Pacific at FTE Global, taking place in Los Angeles on 28-30 October 2024. Cathay Pacific has expanded its complimentary WiFi service for customers travelling in First or Business Class in the latest enhancement to the airline’s […]

Continue Reading

SAS officially joins SkyTeam global airline alliance

SAS has officially joined the SkyTeam alliance. It will contribute to the alliance’s strategic focus on operational synergies and sustainability, while also “elevating the travel experience for passengers”. SAS has officially joined the SkyTeam global airline alliance. It will contribute to the alliance’s strategic focus on operational synergies and sustainability. SAS customers will also benefit […]

Continue Reading

London City Airport enhances F&B offer with new restaurant

London City Airport, in partnership with SSP Group, has opened a new restaurant in the departure lounge, as it “builds on our commitment to providing one of London’s best passenger experiences”. London City Airport, in partnership with SSP Group, has opened a new restaurant – Hithes – in its departure lounge. The restaurant takes its name […]

Continue Reading

London Gatwick Airport enhances accessibility with detailed guides

London Gatwick Airport has partnered with AccessAble to launch a series of free, bespoke Detailed Access Guides, helping passengers navigate more easily, safely and confidently through the airport. London Gatwick Airport has partnered with AccessAble to launch a series of bespoke Detailed Access Guides, helping passengers navigate more easily, safely and confidently through the airport. […]

Continue Reading

EASA mandates inspections of Rolls-Royce Trent XWB-97 engines

COLOGNE, September 5, 2024 — The European Union Aviation Safety Agency (EASA) has mandated inspections on the Airbus A350-1000 fleet, powered by Rolls-Royce Trent XWB-97 engines, as a precautionary measure following a serious incident concerning a Cathay Pacific flight from Hong Kong earlier this week. In an Emergency Airworthiness Directive (AD) 2024-0174-E, EASA mandated a […]

Continue Reading