Category: Travel

Campbell Wilson, CEO & Managing Director, Air India: “Our record-setting aircraft order, the commitment of $400 million to completely refurbish existing aircraft, the investment of $200 million in new IT, and the recruitment of literally thousands of staff are but a few of the significant investments being made to restore Air India to the upper […]

Aeroporti di Roma has streamlined the security experience at Fiumicino Airport with new Computed Tomography technology from Smiths Detection, reducing the time passengers spend at the checkpoint. Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has streamlined the security experience at Fiumicino Airport with new Computed Tomography (CT) […]

Austin-Bergstrom International Airport has launched a new accessibility service to support passengers with non-visible disabilities via the Hidden Disabilities Sunflower Programme. Austin-Bergstrom International Airport has launched a new accessibility service for passengers with non-visible disabilities via the Hidden Disabilities Sunflower Programme, which aims to raise awareness of and support individuals with autism, anxiety disorders, dementia, […]

Austrian Airlines passengers travelling from Vienna Airport can now check-in baggage in advance and have it delivered to their destination airport. The at-home baggage check-in and delivery service is provided by AirPortr. Photo credit: Vienna Airport Austrian Airlines passengers travelling from Vienna Airport can now check-in baggage in advance and have it delivered to their […]

VINCI Airports has opened a new phase of the modernisation and expansion project at Belgrade Airport. The new central processing building improves passenger experience and efficiency at check-in, security, and passport control. VINCI Airports has opened a new phase of the modernisation and expansion project at Belgrade Airport. The new central processing building improves passenger […]

AirAsia is enhancing its customer experience with new live call and refund tracking features on its Super App and website. The live call feature allows customers to speak directly with a human agent during their ‘Ask Bo Live Chat’ interaction. AirAsia is enhancing its customer experience with the addition of live call and refund tracking […]

Swiss International Air Lines (SWISS) is reopening its 650sqm non-Schengen Lounge in Zurich Airport’s Terminal D. The lounge is said to fully meet the airline’s premium aspirations and “cater to the diverse needs of customers”. Swiss International Air Lines (SWISS) is reopening its non-Schengen Lounge in Zurich Airport’s Terminal D. Extending over 650sqm, the fully […]

As part of efforts to partner with different types of outlets that offer a range of services, Perth Airport has welcomed the opening of a new hair salon to enhance its customer service and retail offering. As part of efforts to partner with different types of outlets that offer a range of services, Perth Airport […]

Passengers can experience immersive art experiences while travelling through JFK International Airport’s Terminal 4, as JFKIAT – the operator of Terminal 4 – expands the T4 Arts & Culture Program to enhance travellers’ connection to New York City. Passengers can experience immersive art experiences while travelling through JFK International Airport’s Terminal 4, as JFKIAT – the operator […]

Corneel Koster, Chief Customer and Operating Officer, Virgin Atlantic: “We’re pleased to mark the return of warmer days with an enhanced food and drinks service onboard. At Virgin Atlantic we’re always working to create unique and personal experiences for our customers, and delicious dishes and refreshments never go unnoticed. Delighting our customers is what our […]